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April 2024 by Tutu V.
This is my review as I am trying to become a client; My first visit was more than one year ago to ask for Rlolex. Greg was very polite and told me I needed to buy something. He offered me other watches or used Rolex. I told him I already have one Cartier and a Panerai and also mentioned I need to visit the store very often. I explained that I live 25 miles away from Walnut Creek and that I can't visit the store just to say hi. He told me he was going to put me on "The waiting list" and needed to wait one year. I waited one year, visited the store 2 more times, and multiple texts from me. After the year, I asked when this would happen and got a very vague answer. Well, I just got my Rolex from another place. My recommendation: don't waste your time if you're not buying other watches first for them
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April 2024 by Hayden P.
Can't say enough good things about Davidson and Licht and the folks that work there. Jake has been not only super helpful but has been a joy to talk to whenever I'm there. They got our weddings bands rushed and delivered in time for our wedding. They helped us select anniversary watches and Christmas presents. They have and will continue to be our go to jeweler.
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March 2024 by Dhritiman D.
Great selection and exemplary customer service. Dennis is the man!! Stopped by on a Saturday to get a few adjustments done and it was such a great experience! Here goes to
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March 2024 by Mirjami C.
Jake, Alex and everyone as in EVERYONE were sooo helpful and kind. Thank you for making my bday month even happier. Thanks too Orlando! This store has a superb customer service and everyone is just great!!! can't wait to be back again THANK YOU a very happy client here
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March 2024 by Bryan N.
Had a great time looking at watches with Greg! He treated my fiance and I kindly. We also got to see many different kind of watches and learn about different brands. Definitely was a great experience!
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March 2024 by Alex H.
Greg Weber at Davidson and Licht helped me pull off an amazing surprise for my brother! I went all around the bay looking for a specific Tudor watch for my brother as a best man gift. Everyone else told me that I would be put down on a list to possibly get the watch in time for my wedding. Greg told me straight up, for that watch, he would be able to put in an order for me and the watch arrived before estimated time! In addition to getting me the watch, Greg helped me pull off a surprise. I tricked my brother into the store saying we needed to check out a special watch that came in and got him to try it on before revealing that it was already paid for and it was his. The surprise was a big hit and the watch got sized for him immediately. A big big thank you to Greg and the rest of the team at Davidson and Licht. It was truly a special and personal touch and they've earned a customer for life!
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March 2024 by Joseph E.
I showed interest in a Tudor watch on their website and Jeremiah contacted me within an hour or so. I scheduled an appointment for the following day and received excellent service from the moment I walked in. The staff was professional, kind, and knowledgeable. The man working the front (unsure of his name) was warm and welcoming. Jeremiah made the interaction feel like a conversation with a friend, not a purchase. Easily one of the best sales experiences I have had. The gentleman who adjusted the links for the watch was very professional and knowledgeable as well. Overall this was a great shopping experience, and I will be returning in the future for other pieces I am interested in. Lastly, this is a beautiful store with a wide selection.
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March 2024 by Adam L.
Been a customer for a while and wanted to send a shout out to Jake who's always been professional, courteous, and makes time for me when I drop in or chat over the phone. Likewise, the rest of the staff have always been welcoming and nice. D&L is not like other AD's taking advantage of the current market with arrogant shady sales tactics. If you're looking for your next timepiece, definitely stop by and ask for Jake!
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March 2024 by Ofd S.
Great experience since the day I first walked in. All staff have always been courteous, professional, and attentive to my questions. The team of Greg, Alex, Jake, and Jeremiah have always shown that they genuinely care about their customers experience while in their store. I finally received a call this week and picked up my watch today!!! IWell worth the wait. Hope to hear from them again soon.
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March 2024 by Danielle Y.
Great customer service from Dennis and the concierge! They were both very informative.
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February 2024 by David P.
Dennis is very kind and friendly he is highly knowledgeable in Rolex and able to answer all my questions and concerns.
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February 2024 by Akbar N.
please when you go don't let them to polish or clean your you watch the switch my Rolex watch for a fake one if you already then, You can you take it to another jewelry or watch watchmaker make sure everything is OK. do another jeweler to make sure is everything original OK.
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February 2024 by Ted M.
Best place to get your watch fix outside of SF. Great brunch spot across the street too.
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January 2024 by Anne T.
This is my second time to review Davidson and Licht and my experience has always been wonderful. Jeremiah made my journey quite effortless and this Rolex is very much personal to me because I am a cancer survivor and I got it 3 days after my birthday and my wait is not that long. I always enjoyed coming here and even told him that Jeremiah is Family now. Thank you Jeremiah and Davidson and Licht for your 5stars customer service. We are just waiting for my Brother's Rolex and truly my husband and I are really happy with our Rolex journey. We will always continue this relationship and I am very confident that others have felt the same way too. Thank you for making my experience very memorable
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January 2024 by Sac_Fijian D.
Outstanding service from Ruslana !!! Went in 1st time after getting a job I was after for years and wanted to celebrate the moment with my first Rolex and I've always wanted the submariner even from my Seiko collecting days. It was a fairly short wait and she came thru. It's been on my wrist daily and I love it. I work in the same city now so do stop by once a month to see other brands like Panerai/Tudor etc. Told Ruslana I'd like to get a GMT for my 50th coming up next year. But extremely grateful to the store (and Ruslana). They've won a customer for life!
