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February 2022 by Olga L.
I've been Dr W's patient for many years. She became our family doctor when my son was 6, and he is 21 now. She is a very good doctor and helped us both a lot. She is at One Medical in Concord now, the location is more convenient than it was before. Regarding her looking into her computer - she takes notes ad hoc while the patient is describing his/her condition for a record and future reference. Don't you do the same when having a meeting with your customers? I also referred my sister to discuss with her her health concerns and my sister was pleased with the conversation. So I would definitely recommend Dr Wang to other patients.
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November 2021 by Tom R.
Dr Wang is now with One Medical in Concord. I saw her for the first time today and was very impressed by her friendly manner and focused questions. I felt she listened well and got to the point quickly. I never felt rushed and plan to see her for follow up. Office staff is friendly and helpful.
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January 2020 by Mary Rae F.
The doctors and staff with Dr. Catherine Wang, MD's group used to be ok when they were the Walnut Creek Medical Group on Oakland in Walnut Creek. Since changing over to John Muir Medical Group and moving to the Shadelands office park, primary physician care has remarkably gone downhill. Dr. Wang in particular has been an extreme disappointment. She provided a referral to Dr. Chahal with Diablo Digestive Care last autumn. Turns out he wasn't even in the John Muir Medical Group, and he and his colleagues provided abhorrent medical care for digestive and colonoscopy matters, not to mention billing nearly $11,000 for a procedure that my health insurance said was estimated to cost uner $1900. And Dr. Chanal refuses to release test results/medical records, in direct violation of HIPPA. Also, Dr. Wang recently refused to refill a life saving blood pressure medication for my husband, a medication he has been on long term. All of a sudden, he can't have it. And she did this with no consultation or notification to my husband, I had to deal with the issue when Walgreens couldn't get a refill from her. Headshaking and infuriating that a primary care physician would refused to refill something as critical as a life saving blood pressure medication. Her staff even went so low as to inform me that 'the doctor has no record of your husband being on the medication'. So I emailed her a photo of the actual medication bottle with her name as the prescribing physician! What a den of liars. So the medication has been ok for years, but now isn't? And the Walgreens pharmacists have never said anything, and they are great. I've otherwise had positive experiences with John Muir in general. But this practice, and Dr. Catherine Wang if she relocates, avoid at all costs.
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July 2019 by elena m.
My family and I had been patients of doctor Catherine Wang. She is not the best doctor that you can find, She is very rushing, and she looks more to her computer that to her patients. Even more, she looks like money are the first thing that she takes into consideration. For instance, she claimed a $100 fee for a missed appointment. At the time of the hypothetical missed appointment, I was in Europe, and that was the only reason because she believed that I haven't any appointment with her office. Another time I missed an appointment because of an emergency( I was leaving home when my 6-week old puppy started to vomiting and shaking). I called the doctor office and I explained the reason because I had to canceled my appointment . They said to me that they were sorry for my problem,but I had anyway to pay $100 for the fee because I did not call 24 hours before .Do you know someone who can predict an emergency 24 hours before ?. I never heard something like that !
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January 2018 by Keno T.
I saw her in urgent care in Orinda. She is able to diagnose the problem and she adjusted my asthma medication appropriately at the right levels and listened to the side effects as well and per that made the appropriate changes to medication. That was very critical as the other doctors did not do that but just dispense medication. She is a good doctor and quite astute.
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June 2016 by Michelle L.
For the record, I ADORE Dr. Wang. I've been with her for about 10 years now, and my husband is also a former patient. (Yes, former.) She listens when you talk, and is a very good doctor. That's why I've stayed with her for so long. But I just can't deal with the front office anymore. They hang up on you. Expect 10-minute holds as a norm. And they'll very clearly spell out when your next appointment is over the phone, but will then either fail to enter it into their system, or will book it on a different day. Don't ask for a referral, because they'll give you someone either out of network or not taking new patients, if they extend themselves that far. Dealing with them has become far too troublesome and time consuming, so unfortunately, I now have to find a new primary care doctor.
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June 2016 by Dorothy H.
About 18 months ago my doctor of roughly 10 years left the WCMG and my insurance sent me a new card with a new GP name, Dr. Catherine Wang. I had to call and make an appointment for a prescription refill authorization (for a drug I was tapering off of that was prescribed for convulsive vomiting and nausea during a 6 month drug treatment that had ended). From the start of the appointment, I felt rushed and uncomfortable with the demeanor of this new doctor sitting across from me. She refused to supply any refills to continue any tapering at all. Instead of helping me, Dr. Wang referred me to a "Behavioral Health Center", which turned out to be an inpatient drug abuse center, for all further prescriptions/treatment. I got upset. I couldn't understand why I couldn't get my refills and continue. I was sure that she just didn't understand the situation correctly, having never seen me before, and not understanding my medical history. Before even 10 minutes passed, I could tell she just wasn't listening. It seemed clear, but so crazy to me, that she had no interest in helping me, she just wanted me out of there. This practice is known for rushed visits, but this took the cake. The appt. ended with Dr. Wang telling me to find a new doctor, and a new practice, too. I felt traumatized by this new doctor's lack of help, compassion, and humaneness. I've never been treated so rudely in a medical office before. I did call the people she referred me to, the "Behavioral Health Center", and they told me they were an inpatient facility and that I didn't belong there. They explained their inpatient drug rehab place was not meant for the type of "tapering off" of the drug that I was, but designed more for hard-core drug addicts (heroin, opiates, alcohol, etc.), and the Behavioral Health Center person on the phone said to me "I don't understand why you can't continue the slow taper you're doing with your regular GP." Exactly. When I called to see if I was, in fact, banned from seeing any of the other doctors at the WCMG practice (as Dr. Wang suggested when she told me to "find a new practice"), I asked to speak to The WCMG office manager whom I was told was Nicole D. Nicole D. had the receptionist tell me that no doctor at the practice could help me. I was very lucky, my husband's doctor had no problem taking me on in a timely manner and supplying the prescriptions to continue a safe tapering off of the drug, which was of the utmost importance, as it is well known that stopping this drug too quickly causes seizures, and can even be fatal. I have completed the taper, no thanks to Dr. Wang. And I'll add - I carry this bad experience into every new doctor's office, so, thanks for the new phobia, Dr. Wang.
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April 2016 by Amanda H.
I've known Dr. Wang for many years, and she is far and away one of the best doctors in one of the best-staffed offices I've been to. I'm pretty touchy about doctors--having chronic pain while being female is not a recipe for getting taken seriously--and Dr. Wang makes me feel comfortable and listened to. She works with me on different treatment plans and referrals, and she and her staff are excellent at using their online messaging system (I prefer email!) and taking care of paperwork efficiently. Dr. Wang is also entirely respectful of how I feel about procedures and not in the least boundary-pushing, which I so appreciate. I like to do my own research online and try a variety of therapies, and Dr. Wang will tell me what she knows and add her own advice about them. She doesn't ever have that "I'm the doctor so I know best" vibe. She's really, really cool, and I'm so glad she's my doctor.
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February 2015 by Melanie C.
I've been going to Dr. Catherine Wang for over 10 years now. She has always made me feel very comfortable and she's great at what she does!
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December 2014 by Alittle G.
Dr. Cathy Wang is amazing! When my cousin was taken into the emergency room to have an emergency surgery, and then was in the recovery room, she looked pale and was getting paler by the hour. We told the nurses to alert the surgeon and hospitalist, who said they did, and that everything was fine. We contacted Dr. Wang, who immediately came in to see my cousin, raised tarnation with the staff and demanded that the hospitalist come to see her when we had run into roadblocks at every turn, and got my cousin's blood levels checked, stat. Turned out that she was bleeding out, due to a problem in the emergency surgery. When the blood test came back, her blood levels were way below when you ordinarily transfuse. My cousin was immediately whisked off to another emergency surgery to fix the first one and had several transfusions of blood pumped through her. It was a scary ordeal, but Dr. Wang handled it professionally and saved my cousin's life. All the other doctors and nurses did not care and put us off. We are so thankful Dr. Wang is such an advocate and will get things done and get the right care for the patient. She is smart, she is bright, she listens to you, she is determined and a fighter. Dr. Wang really is the best.
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March 2014 by Adrienne C.
The review isn't for Dr. Wang herself, she is very professional, sweet, understanding and courteous. This review is for the Walnut Creek Medical Group. The way they have things set up sucks. I can't simply leave a message or even an e-mail after hours, they can't seem to get a very simple prescription refill to her for signature in a timely manner and the general inconvenience of this all has been frustrating me to look for somewhere else that would like my business. They also moved to an office with metered street parking so you better hope you put enough money in the meter...
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October 2013 by Allison C.
i have been a patient of Dr Wang's for probably 10 or 12 years with a brief "break in the action" when my insurance changed. I've only known her to be efficient, skilled and thoughtful. i have a somewhat complicated health profile which requires some specialists and some careful coordination of meds, etc. She's always willing to refer me on to a specialist if the need arises and never has let ego become involved in any medical decisions made...quite unlike what I have nearly come to expect in other doctors' practices. i had never given her use of her laptop a second thought because I was confident she heard every word I said and replied appropriately. Far better to know that all pertinent details were being documented than to wonder. So unless one is willing to have a not-so-private office visit being witnessed by a medical assistant who is taking notes, I just see no other way it could be accurately recorded short of a video recording. So I just always saw the laptop as an efficient manner of running a modern and thorough medical practice. The responsibility fell on Dr Wang last year to read and assess a breast biopsy report and to break the news to me that I had breast cancer. I truly believe that experience was nearly as painful for her as it was for me as she had taken the time to develop a one-on-one relationship with me over the years as not only her patient but as a real person. I have always found her office staff to be helpful and to quickly expedite rx refills for me and to pass messages to the doctor if I had a concern about something. The office runs like a well-oiled machine in an efficient and timely manner and I'm always greeted with a smile when I check in for an appointment. In brief, Dr Wang is a bright medical practitioner and I will forever be grateful to her and to her office staff for their kind and compassionate manner.
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September 2013 by James S.
I have been seeing Dr Wang for many years. She is a fantastic doctor, very caring and very knowledgable. Even though she is very busy, always seems to take the time to listen and give a thorough examination. Unfortunately, her medical group no longer accepts my insurance, so I have to find a new doctor. :-(
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August 2013 by Katie W.
I just saw Dr. Wang for the first time. She is a breath of fresh air compared to my last PCP. She was very sweet, made great eye contact, and seemed to listen well. I was glad she typed all of my responses in, instead of waiting until after and possibly forgetting. I like that the office is semi-updated, and the equipment is digital. Also the weighing and height is done in the exam room and not hallway where everyone can see. They do offer coffee in the waiting room, which was a mistake for me because my temp and blood pressure was high because of it. But I still like they offer it. As for the late/no show/cancellation fee other people are upset about, I signed a piece of paper acknowledging I would be charged $30-100 for the inconvenience. So, at least I am the one to blame if I get a late charge.
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April 2013 by Colleen B.
I have been a patient of Dr Wang's for almost a decade. I have always found her to be very attentive to my medical needs, as well as being very open and supportive to alternative medicine options as well. Dr. Wang always takes her time with me when I am in her office and I never feel rushed. The amazing thing too, is I never have to wait very long for her! If you are looking for a doctor who is knowledgeable, caring and willing to work with you as a patient on your specific medical needs, I highly recommend Dr. Wang.
