-
September 2023 by Cherish Ryals
No one ever answers the phone at this place. After calling multiple times and not getting a call back, I finally was able to make an appointment online. I got the confirmation email that the appointment was set and then, right before I was about to leave for the appointment I received an automatic email canceling my appointment. Actually thanking me for canceling it "rather than standing them up" is what it said. I certainly didn't cancel it. They didn't even call to let me know why they had canceled it. Customer service at this place is horrendous. Avoid it.
-
July 2023 by Anuja Singh
Today I went for dry setting ..from my last 4 services I always feel here so welcomed and love to go there always for hair styling .But unfortunately I had worst service today my appointment was at 11:45 I went late there by 5 mins also I called and informed them I am running late as soon as I entered I checked in they asked me to wait so I went ahead and sit ….I waited till 12.10 that they will come and take me for the hair styling but none of them come to me however I saw 2-3 girls in the billing counter were gossiping but they didn’t bother to ask me when I went to her and ask how long is the waiting they said surprisingly did you check in ? I was like what ???? Then one girl came and said yes she checked in .I felt so unwelcomed .Staff needs to do better job for customer satisfaction .
-
May 2023 by Kathryn Dyer Wagner
Great spot to get a blowout, and easy to schedule appointments.
-
May 2023 by East Bay Signing Services
Vanesa did such an amazing job. She was warm and talkative. Can't wait to see her at my next appointment! Thank you again for taking care of my hair for my birthday!!~Mallery
-
December 2022 by Maria K
This DryBar location has been pretty substandard compared to others I have been to. I arrived and checked in on time. After waiting half an hour after my appointment, I was still not seen and there was no estimate for when they would get to my hair. I asked the receptionist about the delay and she said other customers showed up late. I questioned why they were serviced because DryBar terms impose a $20 fee for being late. They said they had to "bend the rules" but the point of that rule is so other customers would not be inconvenienced. The receptionist confirmed I would not be charged if I cancelled and I went to a competitor local blow out bar who was able to squeeze me in right away. In terms of styling, it's okay if you get a good stylist and if you can actually get seen on time.
-
November 2022 by Maite M.
I had my first visit to Drybar on a Friday morning in preparation for a wedding later that day. The staff were all super friendly and attentive. I appreciated that they tell you what they are doing and check with you before applying any type of product to your hair. My stylist listened to my request for a specific curl style and did a great job, all in about 1 hour. I highly recommend Drybar for special occasions or even just a pampering sesh.
-
October 2022 by Priscilla R.
I really don't like giving bad reviews, but I really think this is necessary.. I made an appointment for a Friday before leaving for my trip to Paris. I have very curly hair. But I usually blowout my hair very easily myself using the Revlon One Step, but I wanted to give this a try. Big mistake.. I left with my hair being so fluffy and frizzy. I went straight home to try and fix it myself. Maybe this place is good for easy straight hair blowouts. But if you have curly hair go anywhere but here. Two stars for friendly staff. Otherwise one star..
-
October 2022 by Tatiana Pirozhkova
I visited your place in Walnut Creek, my appointment started later (45 minutes). My hair was washed by administrator who makes it worse than me. Manager is super rude person. Will never be back here and do not advise it to my friends.Service: Updos
-
September 2022 by Tatiana P.
Running late for 45 minutes, my hair was washed by administrator. There is one more girl with me waiting. Worst service ever.
-
September 2022 by Tara C.
Same day appointment. Very kind stylist. My hair came out great and for a same day wash and blow it's perfect. Don't expect the world go to a full service salon for that! This is exactly what they advertise, blow dry bar... they add a nice wash too for ya
-
September 2022 by Kristen T.
Every single time I have come here I have had a great experience. Everyone is welcoming and super nice. This past weekend I had a family gathering and Savannah did my hair. She totally knew exactly what I wanted and it was so great (tons of compliments!!) that I just went back to have her do my hair again. I will absolutely be a repeat customer!!
-
September 2022 by Juanita Lerma
I loved it! My hair is heavy so we opted for a braided updo and it stayed in place from 1:45p until I took it out myself around 12:30a. I'd definitely go back again!
-
September 2022 by nadia e
Terrible blow dry. They were 40 minutes late starting my appt. They had to switch me from the stylist I was booked with because she was overrunning quite alot on her previous appt. So the stylist who did my hair was the manager. She wasn’t very friendly, didn’t apologize for the delay, gave me the worst shampoo ever and then did not give me the look I selected…Cosmo. My bangs were stuck to my head vs having volume as I requested and the hairline was still frizzy. It looked like a 75 year old’s hair style. Would not recommend this location or the manager.Service: Hairstyling
-
August 2022 by Nadia E.
Terrible blow dry. They were 40 minutes late starting my appt. They had to switch me from the stylist I was booked with because she was overrunning quite alot on her previous appt. So the stylist who did my hair was the manager. She wasn't very friendly, didn't apologize for the delay, gave me the worst shampoo ever and then did not give me the look I selected...Cosmo. My bangs were stuck to my head vs having volume as I requested and the hairline was still frizzy. It looked like a 75 year old's hair style. Would not recommend this location or the manager.
-
August 2022 by Andrea A.
I was hesitant to make an apt after reading reviews and seeing a low star rating on Yelp...but decided to come in and see for myself! No idea why anyone would give them anything less than 5 stars. My hair came out exactly as I asked, the staff were all friendly. The front desk girls super nice and apologetic when it took them a tiny bit longer to check me out. I waited no more than 2 mins for my apt. I even called the day before to get an apt and they fit me in on a Friday. Everyone who was leaving appeared to be happy with their hair and they all looked good! I can't remember my stylist name...sofilynn? I'm sure I'm completely butchering her name but she was amazing. My blowout and style lasted thru a whole weekend at Disney. I would come back in a heartbeat. Skip thru the bad reviews and give them a chance to make your hair feel fabulous!
