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November 2023 by Herb Klar
My first experience with this shop. I found hem to be straightforward, honest and fair. Was most impressed that they could have parlayed my concerns into a lot of unnecessary work at great cost and told me instead that they saw nothing that required repairs. I will certainly continue to take my car to them for all servicing.Services: Steering & suspension repair
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November 2023 by Brad Hoover
I appreciated their honesty when troubleshooting the issue with my hybrid. They were also very reasonable in terms of cost. I will use Frank's again in the future.
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October 2023 by Brandon H
DJ worked with me to ensure everything was completed for my 130k tuneup. Technicians completed the tuneup along with a few minor repairs and I was able to pick my car up the same day. Thanks to Franks for keeping me on the road.Prices are reasonable and work is quality.Services: Air & cabin filter replacement
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October 2023 by Ruann England
So appreciated the shuttle service!! DJ kept me constantly informed about my car for current issues and suggested service via email, text and phone. In person and phone conversations were extremely pleasant with all questions answered and a sincere sense of building a relationship. I’ll be trusting Frank’s with my car!
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September 2023 by Dustin B.
Had a tough trip a couple weeks ago. On my way to Monterey for work and my vehicle broke down in Morgan Hill. Thank God I found Frank's Auto Service. Three generations have built this amazing business and their pride in their work and their support of their customers shines through. They were fantastic from the start and Frank Sr even offered me a ride back to the hotel so I didn't have to walk in the heat. I would highly recommend them and wish we could magically transport them up to where we live so I could have an auto shop I trust. Thanks guys!
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September 2023 by Heather L READ
I have been taking my vehicles to Frank's for about 10 years. They are fantastic! It's a relief to have found a mechanic I can trust to tell me the truth and perform the work correctly. I would never take my car anywhere else. DJ, Trent, Ken, and everyone at Frank's are an absolute pleasure to work with.
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September 2023 by Mitch Allen
Takes some time to get an appointment but worth the wait. First class service, done well. Also let you know what to anticipate next so you can plan future maintenance and repairs. Good folks and trustworthy.Service: Auto maintenance
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August 2023 by Lisa Dominiak
I have taken my cars to Frank’s Auto for over a decade. The team there is great. Always with great customer service, prompt communication. I feel they are honest and fair. Would highly recommend Frank’s Auto to anyone looking for car maintenance/repair.Service: General repairs & maintenance
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August 2023 by Sam Wolff
Frank's and the Team is the "babayega" (boogeyman), the John Wick of auto service. Is this sentiment too profane or is it hyperbole? No, it is not. Quite simply, their work is legendary. My 2017 Subaru WRX Premium survived several winters of Colorado; survived the cross continent drive from Colorado to New York and back; the ravages of New York City driving: New York Winters, Manhattan and Brooklyn traffic, and NYC drivers.I have rigorously adhered to the maintenance schedule and at Subaru dealerships. Bigger companies, more amenities, larger overhead, nice distractions, more money out of the wallet, less personalized, more robotic.Not at Frank's. There aren't any distractions from what matters. "Small town" hospitality woven with professionalism and people who know cars, period. It's a family business and it's evident from the welcome greeting. I have found a top quality shop without the Big company prices. Don't send the "Funnyman" to get the job done, you send the "John Wick"...and for me that's Frank's and the Team at Frank's Auto Service and Repair!Services: Transmission
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July 2023 by Jenna P.
My son moved up to this area from San Diego to attend school. He has a 16 year old Hyundai (90k on it) that we've taken to a local shop for years. We really needed to find a place he develop a relationship to keep this car running for the next four years at least LOL. Enter this shop. Thorough. Can "speak car" to my son who is not a Motörhead (I am). Shuttle service was a bonus. Friendly people. I'm pretty happy!
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July 2023 by Sharon Shin
Had heard from friends (I'm new to area; but they were not) what a excellent service department. Very professional; car seemed in good condition and they were very thorough. Certainly would recommendServices: Air & cabin filter replacement
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June 2023 by R P B
I was looking for an alternative to the dealership service for my 2018 Outback. Very happy to find Franks. I had 60K service done. Franks completed the work on time. My car is running great!Service: General repairs & maintenance
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June 2023 by Emily Schuman
Frank’s has taken care of two high-mileage BMWs for me. They are so good about diagnosing and explaining issues as they arise, and are always very prompt. Everyone there is kind and reliable.
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June 2023 by Rick I.
I've used Frank's for about 43 years- I don't know how many cars now. Always - ALWAYS! - honest, straightforward, on time, accurate estimates, reasonable prices. They make an effort to save you if possible. Example: seatbelt jammed making the warning beeper insufferable. New unit - $300. They unjammed it, no charge.
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May 2023 by Sam Piona
I recently decided to part ways with the auto shop I have been going to since I was 16 due to change of ownership and decreased satisfaction with services. I found Frank's on Yelp and decided to give it a shot and I am so pleased I did. Everything from scheduling my appointment, to picking up after services were completed was seamless. I felt listened to and well cared for. Will definitely be back, I found my new auto shop!
