H&R Block has received mixed reviews from its clients. Some customers have encountered issues with inexperienced representatives, which led to frustration, particularly during complex tax situations. One client praised a representative named John Ryan for his professionalism and personal touch, expressing a desire to return for future tax services. However, there are complaints about high fees, with suggestions for discounts for repeat customers. Another client highlighted the expertise of a former tax preparer, Ann Stanwood, lamenting her departure and noting that no one else matched her thoroughness and communication skills. Despite these concerns, some clients, like one who worked with Duane, reported positive experiences with their tax filings, appreciating the thoroughness and professionalism in handling complex situations. Overall, while H&R Block has capable staff, experiences may vary significantly among different representatives.
Jillian was a great help to me and my 90 year old dad. She is very patient and kind! Highly recommend her and this H&R Block office!
April 2026
Proofessional, knowledgeable, and timely. Recommend strongly!!
April 2026
Ruby made what is typically a very stressful period extremely clear and efficient. Appreciate her calm demeanor and awesome support! We will look for her next year!
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
