LensCrafters at Macy's
Hours:
Located Inside Macys, 1320 Broadway Plaza, Walnut Creek CA 94596 Hours
About LensCrafters at Macy's
LensCrafters at Macy's on 1320 Broadway Plaza is dedicated to providing quality eyecare and a wide selection of designer frames. They offer a complete range of premium lens solutions and accept most vision insurance plans. Customers have praised the professionalism and helpfulness of the staff, including Carleen, Davetta, Casey, and Dr. Trinh. The staff are known for making the decision process fun and enjoyable, taking time to help customers find suitable frames, and handling exchanges with a smile. One customer appreciated the quick repair of their glasses with a stripped screw, which was done for free. Customers have also shared positive experiences, mentioning helpful and knowledgeable staff, especially LaVeda and Dr. Trinh, who made them feel at ease during their visits. Many customers highly recommend this LensCrafters for its friendly service, great frames, and reliable eyecare. Overall, it remains a trustworthy and pleasant place to get eyecare and designer frames.
Most Recent Reviews
May 2024
Casey and Sid were very helpful and helped fix my glasses from falling off my face!
April 2024
Shout out to Casey for helping me repair some sunglasses of mine! My screw came out and he repaired it in under 5 minutes!! Appreciate the above and beyond customer service!
December 2023
Thank you Carleen, my screw was missing from my glasses. I’m in dire need of a new prescription that I’m going to schedule and will be back soon for new lenses and frames. Life saver!
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