LensCrafters at Macy's
Hours:
Located Inside Macys, 1320 Broadway Plaza, Walnut Creek CA 94596 Hours
About LensCrafters at Macy's
LensCrafters at Macy's on 1320 Broadway Plaza is dedicated to providing quality eyecare and a wide selection of designer frames. They offer a complete range of premium lens solutions and accept most vision insurance plans. Customers have praised the professionalism and helpfulness of the staff, including Carleen, Davetta, Casey, and Dr. Trinh. The staff are known for making the decision process fun and enjoyable, taking time to help customers find suitable frames, and handling exchanges with a smile. One customer appreciated the quick repair of their glasses with a stripped screw, which was done for free. Customers have also shared positive experiences, mentioning helpful and knowledgeable staff, especially LaVeda and Dr. Trinh, who made them feel at ease during their visits. Many customers highly recommend this LensCrafters for its friendly service, great frames, and reliable eyecare. Overall, it remains a trustworthy and pleasant place to get eyecare and designer frames.
Most Recent Reviews
February 2026
Jessica, Tara and Jean were super friendly, kind and helpful. Excellent customer service!!
February 2026
Excellent customer service provided by Jessica the sales person. Extremely helpful and friendly
January 2026
Oscar has amazing customer service he was patient and took his time to listen to my concerns with glasses considering how much they were I’d recommend him to anyone else looking for glasses or lenses
More Comments(88)
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- Walnut Creek, California