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February 2024 by katy otto
Staff are polite and professional, service is prompt, service prices are competitive. I recommend this business and will return in the future.
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January 2024 by Alysha J.
If I could leave zero stars I would. Worst customer service ever. They price gouge and try to add on unnecessary things. I know Midas' are franchises & not all Midas are bad. But, this specific independently owned Midas is awful.
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November 2023 by Ilya Yankov
As always, great service and they were able to service my car in about 30 minutes.
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October 2023 by Daniel O.
I recently went back to Midas in Walnut Creek for additional repairs. This time I needed an anti-freeze tube replaced. They could have stiffed me for a new radiator. But they were honest, which I've found a rarity among auto repair shops. I have lived in the area and practiced law for over 40 years. I was so pleased with their obvious honesty and lack of pressure that I also bought a set of tires as long as my car was in the shop. I have a 2000 Volvo that I am trying to make last into my 80's. They could have lied to me about the prospective results from oil leak trouble shooting and caused me to spend $1,000's of dollars, but they didn't. In my experience most of their competitors would have sent me on an expensive wild goose chase. I went to them for exhaust services last year, but am pleasantly surprised at the full extent of their available services. I put trust and honesty first in auto repairs, ahead of skill and deceit. I highly recommend Midas of WC. Ask for, "Sam," and tell them, "Dan sent me!"
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October 2023 by Stephanie S.
Best of the best! Make this your new auto shop. Impeccable service and fair pricing. Ladies! Get down here you won't be bamboozled:
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September 2023 by Eric Eslinger
My repairs were completed in a professional and timely manner.Service: Electrical
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September 2023 by Patricia M.
I had a really good experience at this Midas location . Great customer service . Will be getting back for my oil change and future auto services. Keep up the great work guys! Kevin and Rod were very attentive.
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August 2023 by Patrick S.
Sam and the guys always take care of us when we need maintenance done. The level of customer service they provide is always beyond my expectations.
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August 2023 by Grant L.
This was my first time in this establishment. I usually do my own vehicle services but was in town on a Tuesday to smash some tacos . I needed an oil change and found a great coupon so I stopped in to let these guys do the work and deal with the mess. I was greeted by Kevin in the lobby and he was super friendly attentive and professional. There was a brief issue with my coupon so Sam came to help and he was great too. There is a bar across the street so you can have a beer or two while waiting for your service. They call you when done. Close your bar tab and pick up the car super happy. The pricing is really competitive and the staff is awesome
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August 2023 by Dan O'Connor
I own a 2000 Volvo. I am a retired atty., 77 years old. I can't afford, even a decent used car beyond this one. I was being sent around the area like a pinball from one crook to another, 6 or 8 in all. Sam is the only one who was honest with me. Between CA state and the crooks I was about to junk my car and wind up on foot for the rest of my life. Sam's nearest and highly recommended (by the swindlers' club) wanted $5,000 for 2 converters plus $1,400 in labor with no guarantees. They emphasized what hard work they would have do to "cut the pipes and weld in the converters." Sam shared with me that only the front 2000 Volvo converter was necessary to pass smog, also that there was no cutting or welding involved. If I found the right converter, it could easily be screwed in for less than $200 from him. Only with his help, I found the vital converter in New Jersey for $1,400 (1 left). I passed smog in the wink of an eye. As an a retired attorney my experience was that a substantial majority of auto repair shops gouge their customers and misrepresent the extent and nature of their needs--way beyond the necessary. For me, Sam was a saint and an answer to prayer. :) Dan
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July 2023 by enzo Ariana
Do not come here unless you like being overcharged. Quoted me $1,174 on parts only for what should be around $500-600 in parts even from the most expensive vendors. Requested my vehicle be put back together. At home when I took my wheel off again two lugs on the same wheel were not tightened at all and cross-threaded…. Could’ve been very dangerous … WATCH OUTHow cute, a little link to act like they really care… well I gave you the feedback, where’s the response ?SAM KHOURY, are you planning on doing anything about this ?Services: Vehicle Inspection
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June 2023 by Devon C.
I am very disappointed with the quality of service I received at Midas today. I brought my 2014 Nissan Versa here for brake pads today and ended up almost crashing on the way home because of an error made by the mechanic. I brought my vehicle to this location today to have the brakes inspected and replaced. I called the number listed online and spoke to gentleman by the name of Rod. Rod said he could squeeze me in today but I would have to get the promptly, which I did. He said he would give me a call once the inspection is complete to inform me of his findings. After approx. 20minutes he called to inform me that the brakes and rotors needed to be replaced. He also informed me it would cost $572.85, which I agreed to. This seemed high to me compared to some of the other quotes I had seen online but today was my day off so I just wanted to get it done. After about four and a half hours Rod called me back to say that my vehicle was ready to be picked up. I had an Uber pick me up and drop me off at Midas. When I got to the register Rod said he didn't calculate the tax into the original quote he gave me so the total so the total actually ended up being $604.48. I found this to be a deceptive business tactic. If someone didn't have the money to pay for the extra tax Midas can legally keep your vehicle and charge you for every day they have store your vehicle while you try to figure out how to get the money. Long story short, I was on the way home and I heard a knocking sound almost like a jackhammer. I knew it must have been something they did to the car because it definitely was not making that sound when I dropped it off. The car was breaking fine but when I heard the sound I freaked out and slammed on the brakes to make sure they were working and almost got rear ended by the person behind me. I called Midas on the phone and told them what was happening and that I would be bringing it straight back. I was nervous to be driving it and considered having a tow truck take me back. When I got back they had me pull into the garage and they promptly started working on it. After about 10-15 minutes they had found the issue and resolved it. It was in fact an error on behalf of the mechanic.
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May 2023 by S Castro
Great place to get your car fixed! Awesome crew,friendly and can't beat the.price!Services: Auto engine diagnostic
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May 2023 by Jake Chase
Great and friendly location. Very knowledgeable and felt like my car would be taken care of. They did a great job.
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March 2023 by omid khazaie
I highly recommend this place! Very friendly and professional staff. Had a great experience replacing brakes and fixing an oil leak. pretty close to my apartment and convenient for oil change.Services: Auto brake replacement
