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February 2024 by Scott “Scotty” A
Very scammy. Tried to pull a bait and switch on me. DO NOT shop here if you want to be valued as a customer.
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February 2024 by Perry Graham
Excellent selection of bikes and very knowledgeable staff. Parking is a challenge but there is a lot next to the building.
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February 2024 by Christine Kiefer
Great shop. Jerott, John and Connor and always super helpful and welcoming!
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February 2024 by Jorge Blandón
Michael was great in helping to inform my purchase decisions (wheels, tires, and rotor breaks). He also went above and beyond to make sure the bicycle was properly set up with the new equipment and made sure I left the store with information to address any safety concerns. Top notch service!
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February 2024 by Jonathan Guerrero
Always a great experience met with friendly staff and great overall customer service.
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February 2024 by Sierra L.
One of those customers shopping here for great gear. My rides are better with serious gear from here. I like the customer service experience even when I call to ask a specific question. Very knowledgeable service reps that work hard to make everyone happy about biking. Everyone belongs here. Mechanics air up my tires when needed for a good ride. Several bike mechanics.
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February 2024 by Lucas F.
These guys are awesome! Super knowledgeable and ready to help with willingness. Jared, the GM, took super good care of us. I'm excited to use this shop for the future and our large family. Keep up the great customer service!!!
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February 2024 by David Sachs
Very knowledgeable and friendly staff; I especially want to call out Connor in the service department for particularly wonderful service in going above and beyond when he didn't have to. That's the kind of thing customers will always remember; thank you!!
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February 2024 by Catherine Karina Gomez
Good customer service, no problems, totally recommended.
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February 2024 by Ben Tappe
My go to shop in the area. The staff are friendly and the service dept has always done great work.
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January 2024 by Jason S.
I went in to grab some new grips for my Cannondale Habit 4 I recently purchased, and had some shifting issues I was experiencing. Oscar assisted me with the shifting issue quite fast. Very friendly staff and I'm glad they're now my go-to shop since I purchased my ride from mikes bikes and have the 5 year service plan.
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January 2024 by Steve Milner
Been my go to store for years. They are very helpful and most importantly honest. Nice selection of bikes. The repair shop is top notch.
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January 2024 by J Northington
Experienced mechanics are hard to find. I had a tricky BB replacement and they handled it easily. Highly recommend their shop
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January 2024 by R M
Went in after the gym last Sunday afternoon with the intention on purchasing a new tri/road bike. Walked in, no one acknowledged me. Walked around the store, actively looking at bikes, still no acknowledgment. Pawed some bikes, showing interest. Dude that worked there passed me, looked me in the eye and kept walking. There was only one other "customer" there at the time. Sure, I could've have been a bit more proactive but in an empty store, should I have to?Can't justify spending $3-5k at a store where I can't even get an hello, let alone service. You shouldn't either.
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December 2023 by Jen C.
Jerott was very helpful talking through the gravel bike models and accessories useful to have. Thank you!
