About Music Exchange | Piano Store in Walnut Creek, CA
Music Exchange in Walnut Creek, CA, offers an impressive selection of new and used pianos, including brands like Yamaha and Bösendorfer. The store caters to all musicians, from beginners to professionals, providing guidance to help them find their ideal piano. Customers can explore a variety of instruments, including grands, uprights, hybrids, and digitals in the showroom, which is open by appointment only. While many experiences at Music Exchange have been positive, some customers have faced challenges with communication. For instance, one reviewer expressed frustration over a lack of response to a scheduled virtual appointment and felt neglected during a follow-up call. However, others praised the store's customer service, particularly highlighting the helpfulness and knowledge of staff members like Carson, who made the piano shopping experience enjoyable. Additionally, Music Exchange offers piano consignment services, allowing customers to sell their used pianos while finding a new one. The store also features an online teacher finder for those interested in piano lessons. Overall, Music Exchange aims to provide a valuable resource for piano enthusiasts in Northern California, although customers are encouraged to be proactive in their communication for the best experience.
If you are into music and playing the piano, this is a great store to visit. They have great choices of electric pianos and acoustic pianos with competitive prices.
August 2023
Mike was very informative and patient with my 10 yr old granddaughter.
June 2023
Thank you Carson for your wonderful service. For being patience the many times I visited. For playing beautiful songs on the pianos to show me how well it played. I got my piano from Music Exchange Walnut Creek!
