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November 2024 by Cathy Stussi
They are always very helpful and courteous. They offer so many services!
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June 2024 by Doina Danet
Excellent customer service!
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February 2024 by Edward Ortiz
This would be the type of place I would stop by just to say hi. I absolutely loved the customer service. Ravi is very kind and always with a big smile. He is more than willing to help. Natalie is also very nice. She helped me rent my uhaul and was very professional. It's definitely worth using this place as your go-to shipping annex.
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February 2024 by TrainingwithBill
These guys go out of their way to be as helpful as they can be. And if they can’t help you there, they direct you to someone who can.
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February 2024 by Кирилл Кривицкий
great service for all your needs! highly recommend!!!
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January 2024 by Brad Jansky
I stopped in to reserve a 20' Uhaul. The owner was polite, helpful, and very accommodating. When I returned the Uhaul I was embarrassing filthy having just made several trips to the landfill and the owner again was again extremely welcoming and personable. I will be returning to this Uhaul rental location for future needs! Thank you Postal Annex Walnut Creek!
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January 2024 by Ian McCaffery
Excellent service. Went out of their way to make sure I was well taken care off. Highly recommend.
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January 2024 by Pam Huseman
I had to ship 5 large boxes internationally today, and although the process was pretty involved, Rita was so accommodating and helpful. She was patient and organized with all of the paperwork that had to be done, and we got it done in about an hour. The store was pretty busy, and they did their best to get all of us taken care of. Would recommend this place all day!
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December 2023 by Jim L.
I went to Postal Annex #158 because I needed a Live Scan performed. The owner informed me that they were able to perform the Live Scan. The procedure to obtain fingerprints went as expected. There were a few we needed to repeat for the best resolution. I provided the Live Scan form for them to fill out and also had them make me a copy. I received my receipt and thought all was well. This occurred in December of 2022. Every week or so I checked by email with the agency that was to receive the Live Scan results and they had not received it. I was not aware how long it should take for the agency to receive the information but understood there may be a backlog and I should probably be patient. After about 8 weeks of being patient, I called the agency and they still had not received my information. I decided to go back to the Postal Annex to see if they could help. I showed my receipt and the copy of my Live Scan form hoping that maybe one of the identifiers was incorrect and I had been providing the receiving agency with the wrong numbers. It was at this time that the owner informed me that he was having problems with his Live Scan device and that my Live Scan probably did not get submitted. He offered me a refund. I asked why he hadn't called or emailed me to let me know because he had all of my contact information. He mumbled something that didn't make any sense and asked again if I wanted a refund. It took everything in my power to control my anger. I took the refund and exited. I found a different business that offered Live Scans in Concord. The very next day the receiving agency had my Live Scan results from the Concord location. Postal Annex #158 caused my application to be delayed 2 months. No notification, no apology, only a refund. I will never patronize that business again for any reason.
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December 2023 by Pam H.
I had to ship 5 large boxes internationally today, and although the process was pretty involved, Rita was so accommodating and helpful. She was patient and organized with all of the paperwork that had to be done, and we got it done in about an hour. The store was pretty busy, and they did their best to get all of us taken care of. Would recommend this place all day!
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November 2023 by Stacey P.
I would have to say after going to this store for the last 3 years the old owner was amazing. He cared about his customers and always greeted everyone. Sad to say that owner sold about a year ago and this new owner is not friendly. I have been in twice now and both times he is on his phone and is rather rude. I had my husband go in for a third time and he said the same thing. I will not ever go back to this place as long as this young owner is there, as he does not understand the importance of customer service. Very disappointed.
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November 2023 by Dave Stuckey
Went out of their way to assist...thank you!
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November 2023 by Dennis Ashlock
Great Service. Always helpful. The go to place for FedEx and USPS plus MORE. DA.
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November 2023 by Fletcher Sutliff
Picked up and dropped off a U-Haul here. Very fast and efficient, very helpful. Would definitely recommend.
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November 2023 by Johannes Stahl
Great place to ship items for my small business. Very convenient and always reliable
