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February 2024 by Maryanne Dunham
I ordered a beautiful leather zero gravity recliner from the Walnut Creek Relax The Back. The staff was so helpful in me choosing the right one and Rob delivered it and set it up and showed me all of the settings. The entire experience was fantastic!
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October 2023 by Alexandra J.
I came in to this store to participate in the Elite Yelper event. I was the only person in the store and was greeted by James. He was very helpful and friendly as he let me try one of the very expensive massage chairs. I could not believe how incredible that chair felt compared to the massage chairs of years past. James told me about their mission (to relax the back, duh) and their many products within everyone's price range. He said they often have sales on their products, and one of the massage chairs is $1,000 off right now. They do pillow fittings and I believe he said they sell mattresses as well. If I had the money, I would be purchasing the top of the line massage chair, but until then I will be recommending their products to anyone with back or neck pain.
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April 2023 by Evanne J.
They have a good selection of office chairs and back support but everything is very expensive.I found a great office chair at a very reasonable price at Office Max .
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December 2022 by Pamela B.
Purchased and just received 2 X-chairs 3.0- not only so comfy, but beautiful and size is perfect for our smaller room. We were told it would take 10-12 weeks for delivery, but only took 3- Kevin Ehrlich in Walnut Creek was a super facilitator, with truck delivery even faster than esimated- day after phone call about arrival! My back and hip are already feeling better! P. Bird
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November 2022 by Kristen Giatzis
Spending money here is way better than buying make up to hide chronic spine disease
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November 2022 by Hendrix Z.
Amazing it was a great experience I liked it a lot very nice staff and great chairs. Lovely store
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November 2022 by Louis Weckstein
Kevin was very helpful for comparing recliners and working with me to get the best one for my back. He also was flexible at arranging delivery at set up. The store is very nice and modern.I have purchased many items from Relax the Back and they are overall excellent.
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September 2022 by Shiva E.
Great products that can't be found any where else. The staff are very knowledgeable and make sure you try out all products before buying the one just right for you.
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September 2022 by Axel Olmos
Does your back hurt? Do you spend a lot of time thinking about how your back hurts, trying to stretch it, massage it, crack it, foam roll it? Are you uncomfortable laying in bed, sitting in chairs? Sometimes you can eat right, exercise, do everything you are supposed to, try traditional medicine, chiropractors, acupuncture, cupping, meditation, you name it and the pain just comes back. You need products in your life that are designed to reduce your back pain and are proven to work.This is where Relax the Back comes in. It’s a whole store that realizes there are a lot of people like us who just wants products that can help us feel better when we use them. I had a “stressless” chair I bought about 20 years ago that was the best of its era, but not a perfect fit for me due to my long legs. At this point in my life, even that chair had become uncomfortable. I had reached my limit, and today was the day I decided to buy a new chair.I went to Relax the Back at 1152 Locust Street in Walnut Creek, CA. As soon as I entered the door, I was greeted by James the Manager of the store. I told him that I had weird proportions, and I was looking to sit in some chairs to try them out. James quickly began to show me chairs. He explained the features, colors, and options available. He listened to neck and back pain issues. We swapped exercise stories. He was patient, he helped me adjust the chairs to my size. At no point did he try to sell me anything in particular. He was just looking to help me find what worked for me. James’s expertise, knowledge, personality, and demeanor are all exceptional.I had tried 0 gravity chairs before, but I had never tried the ones at Relax the Back. I can make up my mind very quickly and am very particular. I expected a chair to be a clear standout winner, and regardless of price, that would be my chair. Not the case. There were at least four different models of chairs, each with unique features, that were outstanding. They made me realize immediately that I had waited much too long in investigating new chairs. There are new chairs out there that are infinitely adjustable and will fit people with long legs now. I had suffered years in an outdated chair without knowing any better.My advice for anyone with back pain near the Bay Area is to go to Relax the Back in Walnut Creek, talk to James, and try out their products! Don’t do what everyone does - start by looking at the prices. Look at prices after you’ve compared chairs and narrowed the list down or the price will bias your evaluations and cloud your judgment of what will help you the most. If you spend the next few years sitting in a chair that didn’t quite fit, or one that wasn’t quite the best, the dollars you saved won’t make you feel any better. (But the more expensive chair that fit better might have.)James let me sit in all the chairs and take as long as I wanted. I spent about two hours just sitting in chairs, each one long enough to get a real feel of what it would be like to own it. I narrowed the choices down, then had my family join me, and they sat in chairs and provided feedback. It was really tough to pick out a single chair because for the first time in my life, several fit me like a glove. For me, the “PC420 Manual Classic Perfect Chair Zero Gravity Recliner” was the one that I was looking for.The chair fits my long legs as if it was designed specifically for me. I don’t need to recline it fully to zero gravity, 3/4’s is the perfect setting. My back stopped hurting when I was in that position. I didn’t move. I sat there and had all my conversations with James soaking in every second of pain free sitting the chair. My Wife worked with James to find the right colors for the chair, and the sale was made. I look forward to it being delivered soon and being able to relax for years without pain. (And if I picked the wrong one, I have 30 days to return it as long as it’s in the original condition and I pay for delivery.)
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September 2022 by Vicki Park
Pillow is ridiculously hard. Not at all like the one I tried in the store. A waste of money.
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September 2022 by Axel O.
Does your back hurt? Do you spend a lot of time thinking about how your back hurts, trying to stretch it, massage it, crack it, foam roll it? Are you uncomfortable laying in bed, sitting in chairs? Sometimes you can eat right, exercise, do everything you are supposed to, try traditional medicine, chiropractors, acupuncture, cupping, meditation, you name it and the pain just comes back. You need products in your life that are designed to reduce your back pain and are proven to work. This is where Relax the Back comes in. It's a whole store that realizes there are a lot of people like us who just want products that can help us feel better when we use them. I had a "stressless" chair I bought about 20 years ago that was the best of its era, but not a perfect fit for me due to my long legs. At this point in my life, even that chair had become uncomfortable. I had reached my limit, and today was the day I decided to buy a new chair. I went to Relax the Back at 1152 Locust Street in Walnut Creek, CA. As soon as I entered the door, I was greeted by James the Manager of the store. I told him that I had weird proportions, and I was looking to sit in some chairs to try them out. James quickly began to show me chairs. He explained the features, colors, and options available. He listened to neck and back pain issues. We swapped exercise stories. He was patient, he helped me adjust the chairs to my size. At no point did he try to sell me anything in particular. He was just looking to help me find what worked for me. James's expertise, knowledge, personality, and demeanor are all exceptional. I had tried 0 gravity chairs before, but I had never tried the ones at Relax the Back. I can make up my mind very quickly and am very particular. I expected a chair to be a clear standout winner, and regardless of price, that would be my chair. Not the case. There were at least four different models of chairs, each with unique features, that were outstanding. They made me realize immediately that I had waited much too long in investigating new chairs. There are new chairs out there that are infinitely adjustable and will fit people with long legs now. I had suffered years in an outdated chair without knowing any better. My advice for anyone with back pain near the Bay Area is to go to Relax the Back in Walnut Creek, talk to James, and try out their products! Don't do what everyone does - start by looking at the prices. Look at prices after you've compared chairs and narrowed the list down or the price will bias your evaluations and cloud your judgment of what will help you the most. If you spend the next few years sitting in a chair that didn't quite fit, or one that wasn't quite the best, the dollars you saved won't make you feel any better. (But the more expensive chair that fit better might have.) James let me sit in all the chairs and take as long as I wanted. I spent about two hours just sitting in chairs, each one long enough to get a real feel of what it would be like to own it. I narrowed the choices down, then had my family join me, and they sat in chairs and provided feedback. It was really tough to pick out a single chair because for the first time in my life, several fit me like a glove. For me, the "PC420 Manual Classic Perfect Chair Zero Gravity Recliner" was the one that I was looking for. The chair fits my long legs as if it was designed specifically for me. I don't need to recline it fully to zero gravity, 3/4's is the perfect setting. My back stopped hurting when I was in that position. I didn't move. I sat there and had all my conversations with James soaking in every second of pain free sitting in the chair. My Wife worked with James to find the right colors for the chair, and the sale was made. I look forward to it being delivered soon and being able to relax for years without pain. (And if I picked the wrong one, I have 30 days to return it as long as it's in the original condition and I pay for delivery.) While I was there, I also tried out the massa
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September 2022 by Eric L.
Clean store friendly service in downtown WC. Picked up neck support and expensive pillow for the missus. Unfortunately she doesn't like pillow and we are stuck with it as no returns on pillows.
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July 2022 by Jack Tickner
Several unique, quality products. Take it, or leave it attitude regarding price, service and delivery.
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June 2022 by Shai
A nice spacious store with lots of great products to choose from. Very knowledgeable and courteous staff. I have been using a recliner and 2 office chairs that I got from the store and they really did wonders for my back pain. Highly recommended.
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February 2022 by Pearl W.
We had a great shopping experience at this shop. We were looking for a practical solution to the too low height of the passenger seat on our new Honda Civic. Someone on a website forum addressing this very same issue recommended the Executive Wedge Seat Cushion, also known as Travel Lite Wedge Seat Cushion as the solution. We called and spoke to Kevin, who was very helpful and answered all my questions. We drove over that week and he allowed us to try out the store display cushions in our car. Very happy with his transaction.
