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March 2024 by Linda A.
Wow I use to like shopping here. I got an attitude from 2 clerks because I didn't want my ceramic planters shoved in the same bag banging into each other they wrapped in some kind of paper and said THERE and left them on the counter. I asked for plastic bag to carry them in since I had 6,and she tossed it on the counter. I said is there a problem giving me a bag ,she said no , I have to go to lunch. Oh. Wow. Ok well give me a bag and I can bag them myself. Nice gentleman helped me bag them. Just trying to buy a couple things. Will need to remember NOT to shop there
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January 2024 by Sonya Iverson
Please fix your hours. Twice I've come into the pharmacy during the listed hours to find it closed, not on holidays. It's inconvenient and can mess with people's medication schedules.
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August 2023 by Jasmin C.
This 1 star review goes to the pharmacy and pharmacist. I just moved to the area and had my doctor send my medication to the pharmacy. When I went to pick it up I was rudely told they did not have my medication and to go back to the pharmacy I was previously using. So I did. I tried a second time to give them a chance and boy that was a mistake! I called the day before and they told me they would have my medication ready. I've been sitting at the pharmacy for an hour. I would recommend ANY other pharmacy then this one.
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July 2023 by Darren c
You can’t teach an old dog…anything.the elderly woman cashier is the WORST employee I’ve ever encountered. Several times I’ve entered the store and seen 4-6 shoppers standing in line wondering if anybody was working…with no way to summon her from wandering the aisles doing nothing…She can’t do 2 things at once and since she’s always yapping to/at someone she’s constantly making register mistakes adding to every single shoppers wait time…I cant waste my time anymore on this absolute ineptitude and go out of my way to visit a different branch every week, which is too bad because every other employee here is friendly and competent and seems to enjoy their job
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July 2023 by nina i.
Pharmacy: Very disappointing / frustrating experience / visit to this pharmacy today! Have set up an appointment from a week ago to show up and be told to just keep visiting the pharmacy till they can get my insurance processed for a vaccine that has already been confirmed as covered under my insurance. I have been a customer of this pharmacy for many years but seriously thinking about switching. I have a full time job and I have made this appointment to avoid having to come in throughout the day to ck-in. Simply unrealistic and really not a good look for a healthcare provider for a simple administration of a vaccine which you can receive for free in some places.
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March 2023 by Nick T
God do I miss the rite aid in half moon bay. Since moving to concord, it’s been nothing but issues with this location. Can’t fill my prescriptions, pharmacy is closed randomly in the middle of the afternoon (not during the posted lunch hour) it’s always something. I’ve had to switch to an app based pharmacy for one medication after waiting for over a month for rite aid to fill it, seems like I should just do that for every medication.
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March 2023 by john d.
Pharmacy: If I could leave -5 I would, once again train wreck, can't call doctor for refill, can't fill script cause didn't order meds, 3 rd day still a struggle, been coming here long time, Hen the pharmacist is the worse, dismissive and passive aggressive, can't take responsibility for all her mistakes, I feel that I'm held hostage, please bring back Phyllis, she is missed greatly!
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February 2023 by Tim Riener
This is a fairly good Rite Aid by comparison to others. It is clean, looks like it was remodeled not too long ago, it's never really too crowded, the staff seems helpful. Does seem like the overall selection of goods might be a little bit light in some areas, but not bad.
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February 2023 by r c
Staffers Tracy and Dominic and Anthony are the best with care and expertise as friendly as possible.
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November 2022 by Karen P.
Pharmacy- I am so thankful for the pharmacist that helped me today ! I didn't get her name but wow she was super helpful, patient & friendly (all on the phone). I was getting the run around from Walgreens pharmacy so I decided to try rite aid . I'm so glad I did - my daughter was able to get her medicine today. She also recommended the GoodRX - thank youuu sooo much ! I'll be making this my regular pharmacy.
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October 2022 by shelley s.
The pharmacy rep that helped me today was once again, rude. I see this every time I go to this pharmacy. It's as if you owe them the pleasure of the doing business with them. NO, This particular staff member was working at 3:30pm and had attitude.
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September 2022 by S J.
A chinese-accent woman phamacist asked to pick up a medicine by myself. That was the first experience in my life in the drugstore! Also I could not understand her explanation at all for her accent!!
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July 2022 by Alex Volkov
The staff is always friendly and helpful there, but last Friday was the episode which made me post this review. This is because one lady working there, Martha, was handling 2 cashier registers simultaneously, to keep the line moving, and when more people came in, she opened a 3rd register as well ! I have never seen anything like that before and I am amazed both with Martha's performance & skill of jogging 3 ordering stations at the same time, as well as her desire to help the customers. This was definitely going deep beyond the call of duty or what could be expected, and it helped big, big time. A+++ !
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July 2022 by Khalil G.
Nice, quiet , clean , and expert service without hassle of everything being locked up like in other stores.
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June 2022 by Richard Racimora
Even though this pharmacy is not close to my home, I switched to Rite Aid because of the phone system that after 30 seconds of waiting allows you to leave your name and phone number for a call back. The call back was withing 3 minutes, and the pharmacist did all she could to lower the price of the prescription since it was not covered by insurance.