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March 2024 by Geneva W.
WOW what a nice Safeway so much different than my Safeway in Manteca now why can't we have a pretty Safeway like this one. I never understand how the same store brand can be so pretty and nice in some areas and some areas it's a dump. I hate shopping at my Safeway was giving up on Safeway as I always remembered growing up since a little girl when my dad would bring me Into work with him Safeway raised girl here and this Safeway hits the spot it's so well set up so many selections I never knew existed since my Safeway does not have them. The bakery smelled oh so good and fresh just walking by I don't Have that at my Safeway bakery was so beautifully set up so many selections such pretty cakes on display every aisle I walked through so so well stocked no empty shelves lines moved fairly well found everything we needed and more I wish I didn't live so far away otherwise this would be the Safeway I drove out of my way to to do my shopping. Keep it up Safeway this store is a role model for me
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February 2024 by Jason H.
Love the new store however service is lacking. I acknowledged one employee with a nod and a smile but was dismissed, and asked another for help but was told to "read the signs" lol. The clerk at check out was inaudible and seemed like she was hardly present. I worked in a grocery store at their age and this lack of attention would never be tolerated or ignored. These days, they just hope you pay for your stuff and don't bother them smh. Having said that, this store is better than most.
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February 2024 by Yi Z
nice place for shopping .
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February 2024 by Peter L.
Beautiful store. Great selection. Absolutely useless staff. No one know basic food items and the answer is always "it could be in aisle...." Yeah it could be but it's not. Please, we need more robots and fewer people who don't take pride in their jobs.
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January 2024 by Vilian Kossev
One of the nicer Safeway stores - size, location, maintenance. Locality counts.
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December 2023 by M S.
No, help finding stuff on the floor Safeway employees that aren't either in the back rooms or on the registers are not existent.
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December 2023 by Licia F.
Great staff great people. Always willing to help you this is the Concord Dekinger store
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November 2023 by Erin D.
I'm going to Safeway shopper for years always enjoy fighting all my produce and most of my shopping here. The customer service and the produce is always really friendly and nice whenever they're out of items I'm always able to ask someone in the department to see if they have any more in the back which sometimes they able to find fresh ones for me. For the most part the store is clean and nice not the biggest organic section but a decent amount to find most of what I'm looking for. I enjoy the bakery too they have a lot of nice breads that my family and I love. Overall it's a great store.
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November 2023 by Adam W.
The laundry detergent is now locked up. There's a button on the front of the Kacy says push me for assistance. I pushed it more than once and 20 no one ever showed up on top of that since the store has been remodeled, it is very difficult navigating and trying to find anything in this damn store anymore
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October 2023 by Noel Ruiz
This place has an amazing deli, not just for the great variety but for the fantastic customer service. Overall it’s a super market with good quality food, vegetables are usually fresh and it’s also usually well stocked. The bakery is also good and love the smell of freshly baked bread every other day, very clean too. In short, a well managed store.
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October 2023 by Nicholas Lee
If I could give 500 Stars out of 10, I would. This goes out to Victoria. She was so helpful and friendly to me and when I spoke to her on the phone and explained what I needed. She was more than happy to help and I did not mind driving from South San Francisco to see her. I hope you see this Victoria, you deserve a raise or a bonus at the very least.
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October 2023 by Nicholas L.
Great experience, the liquor manager Victoria was so helpful. I have been looking all around for a certain of liquor and when I called, Victoria was more than helpful and even held what I wanted. I drove all the way from South San Francisco early afternoon to go see her and she went above and beyond. She deserves a bonus or at least a promotion the very least. I will continue to do business and do not mind driving from South San Fran to see her.
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October 2023 by Margherita Sorci
Terrible experience today at Starbucks at Safeway, employee, Rebecca, who normally is a cashier, was rude and disrespectful towards me as a customer! She raised her voice when I said the coffee doesn’t taste good and was rolling her eyes and whispering something to the other employee in front of me! She should be banned from Starbucks and interacting with customers before it gets worse! Safeway doesn’t need people like that showing the store in a bad light!
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September 2023 by Vince Ruso
Nice newly renovated. Amazing pastry and bread selection!
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September 2023 by S Me
I am in walking distance of this Safeway, but prefer to go to the two other Safeway’s in Walnut Creek instead. I used to like this one until they remodeled it. Everything that use to be on the left is now on the right, but once you get used to that then you realize they don’t have the things they used to have. I was told they are a “premier store” so now you can’t get regular donut you get premium donuts. (Donuts piled high with Captain crunch, cereal, and glaze poured over. ) for you guessed it a premium price. The self checkout and here is my biggest complaint, it is small cramped space with over hovering staff or no help in site. I was ready to check out when I couldn’t find the bar code for an Item and asked for help after the clerk was done helping someone else. I proceeded to scan items and she came over an grabbed the nectarine I had just scanned and scanned it again, started to walk away and I said that wasn’t what I needed help with. She found the bar code and walked off. I realized the nectarine was scanned twice, and pushed the help button and no help came. I already felt uncomfortable and so I just left everything there. I don’t like the attitude of this store and will consider this location closed. Sadly, it used to be a very home town vibe, now it feels like strangers came in and remodeled it with smelly rude over priced airs. I don’t like it when people think they are better than “others” and this is not the kind of store I want to shop at.