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February 2024 by Isaiah Calvin
Rude phone customer service
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February 2024 by keiley sierra
I would love to say that Rachel (red head) was amazing explaining each step. thank you :)
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February 2024 by Christian Solis
The fat redhead needs to stop worrying about her trip to SF and actually do her job. Take those nails ugly nails off. You're scratching people's phone screens. Also making personal appointments while you have someone waiting to be attended and not explaining why you can't connect a phone to your network is just disgusting.
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December 2023 by Karla
Extremely happy with my new Apple products. Thank you Sergio for being so professional
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October 2023 by corridos ortiz
I needed help with my phone transferring all my info and this store was very helpful and very understanding workers.. I had no problem at all walked out happy.. and they have lots of parking and clean place too...
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October 2023 by Passion Price
Loved my experience at this store location. I was able to get a phone and free iPad with multiple accessories for my devices. Im grateful for the service I received.
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September 2023 by EDWARD CARMONA
Sergio was very helpful and knowledgeable of my wants and needs
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July 2023 by LozAngelesX
It was amazing customer service!
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May 2023 by Jordan Edwards
They did a really good job. Great customer service!
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May 2023 by German Leal
*Read if planning to upgrade phone*This store is not an official Verizon store, but a Verizon Authorized Retailer. Invoices/receipts show as "Victra".Made me buy a bundle when trying to upgrade a phone. They would not let me upgrade unless I bought the bundle. They said I'd have to go to another store, if I just wanted to upgrade. I bought it as I really needed the phone asap.However, talking to Verizon chat support, closest official Verizon store is at: 6400 Pacific Blvd Ste 101-105, Huntington Park, CA 90255The store above is close and will allow you to upgrade without having to buy any bundle.Avoid this location if you just want to upgrade the phone.I will be avoiding this store/location going forward as they might have other hidden policies.Best to go to the official store to avoid needless hassles.Only reason I am giving 2, instead of 1 star, is that they had the phone and were quick.
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March 2023 by Alyssa Cacho
If I had the option to put zero stars I would. Samantha has a nasty attitude and is not helpful at all. Not just her but the rest of the workers there, it just seems like they hate their job . UNFORTUNATELY Julio is not the manager anymore he was the only nice person to approach. If you have the option to drive a little farther please do so and AVOID THOSE HEADACHES!!!!
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January 2023 by Manny Castillo
Great customer service and providing a great service overall
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December 2022 by Kevin De Leon
Frank went above and beyond to get me my best upgrade option.
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November 2022 by Jazmin Tomas.
If I could put zero stars I would, this store is a total scam of a store, I bought 2 phones because there was a special for a trade in and a $200 rebate for each phone and I never got those ! They owe me $1000 in total and they never have someone in charge to take responsibility or even try to make things right. STAY AWAY FROM THIS STORE!
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August 2022 by michael rojas
Andrew helped us out and provided excellent customer service. He knew exactly what he was doing and was very honest with his opinions on the phones.
