-
January 2024 by Shelly L.
This review is long overdue. My daughters buddha pendant broke and I was in search for a place to get it fixed. I tried the mall, but they didn't have same day service and would have to send it off. I found this place through Yelp and was very happy with the service and fair price I received. The person that helped me was very pleasant and I got to meet the owner too. Both were very personable, honest, and professional. Would definitely recommend this place if you are looking to fix or buy jewelry.
-
December 2023 by Ana S.
Phu and George are honestly the nicest people with such great vibes! I came here to get my engagement ring resized and was greeted with the happiest faces. Unfortunately, I had to come back a week later because my ring fell to the floor and it was rattling. Phu offered to remake the whole ring free of charge and added an engraving - extremely nice of him! Will definitely come back for my wedding band.
-
December 2023 by Miriam C.
What wonderful gentlemen! I came in with my mother and they did a fantastic job in service! Bravo!,
-
December 2023 by Trish O'Brien
I have to say this place is amazing and they are so friendly and helpful. We needed a custom ring made quick and they helped us out. The ring is amazing and beautiful and we now have a future daughter joining our family. Thank you to them for all they did in six days to make this happen! If you ever need anything done I highly recommend going here!
-
November 2023 by Ignacio P
This is a jewelry store that offers really high quality jewels. Everything they have here is legitimate. All real gold none of that plated stuff that many con artist jewelers would sell your in the district. It’s very uncommon to find trusted jewelers today. If you want real gold, silver, and diamonds this is the place to go. Speak to Phu or George and they will help you find what you need.
-
September 2023 by Terilyn Shamhart
George and Fu are the best very helpful, great customer service. I have taken watches to them for batteries and they are personable. They are my go to jewelers.
-
August 2023 by Lucy W.
I cannot say anything but nice things about Ba Lan Fine Jewelry! I was recommended to go here to shorten my tennis bracelet, and I am so glad to have found them. They customize in custom diamond jewelry but also do repairs, and resizing. I ended up getting a couple of links removed from my tennis bracelet, a necklace made for my daughter using one of the extra diamonds from my bracelet, and my wedding ring and engagement rings resized. I am very pleased with the work and can say I trust Phu and George to do the best work at a reasonable price. I can tell they are both wonderful people after only just meeting them, and that they truly care about their customers. I will be back to see them whenever I am looking for a nice piece to add to my collection or need any jewelry work done. Thanks again, Phu and George!
-
June 2023 by Lourdes T.
I was pretty amazed by the store when I first walked in. Phu was extremely friendly and knowledgeable. They resized two rings and did a repair in one of them they turned out perfectly. I look forward to my next purchase here, and hope they receive all of our local support. They've already earned mine.
-
April 2023 by Marie L.
I went into Ba Lan hoping to create a special birthstone ring for a grieving young mother. I chose this jeweler because I knew of their very active involvement in the West Covina community, and just felt they would be compassionate in helping me with this. I was not wrong. The ring they helped me create was beautiful, and I felt their warmth and caring. I've seen since then that the owners are immediately available to support other small businesses and to coordinate assistance for anyone in our community who may be facing extreme difficulties. They will forever be my go-to for any jewelry needs.
-
March 2023 by Phu H.
Great service , very knowledgeable, reasonably priced. Came in to get a battery for a watch, he did it in ten minutes and was really nice to my son. I hope I can give him my business in the future.
-
February 2023 by D.L. B.
Phu and George are amazing! Not only do they provide awesome customer service, they listen, and understand what you want. Phu redesigned a ring for me that was gorgeous!
-
February 2023 by Cheryl Cassidy
This jeweler is miles above other jewelers!!! He is friendly, and was able to fix my ring the way I wanted it where others said it couldn’t be done. I am going back to him to have a ring made.
-
February 2023 by Ernie M.
I had heard so many great things about Ba Lan and I was not disappointed. My wife wanted to gift my grandsons fiancee with her diamond to be removed from her ring and put into a new setting. The results were fantastic! The wedding was beautiful but so was this beautiful ring. So many compliments on the brides new ring. Very happy with the whole process. Please, if you have any desires for fine jewelry don't go to the mall, go to Ban Lan Fine Jewelry. You will not be disappointed. Family owned small business in downtown Covina. Thank you Phu for giving us a superb ring!
-
January 2023 by Britney R.
Currently on our honeymoon and we haven't been able to stop staring at our rings!! Phu and George have been so amazing. Their customer service is second to none. Phu was so detailed and thorough throughout the entire process to make sure our rings were exactly what we envisioned and that he had them done in time for our wedding. So happy to have found such a phenomenal business and local to us!
-
November 2022 by Greg C.
I went in looking for a very last minute anniversary gift and George helped me find the perfect necklace. The gift was definitely a hit and I would go back and shop with them again.
