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October 2024 by David Flores
Such an awesome experience here.Use to have a storage here, stopped to say hi to new managers on site. Nicole was amazing with excellent customer service and greetings.
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October 2024 by Marco Jurado
Very good place, if I were to occupy storage again it would be this place
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October 2024 by Brandon
Nicole
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October 2024 by Mary M.
⚠️? New potential customers do not rent here. My storage was broken into. I became a new customer almost 2 years ago. I thought it was a safe secured area. I was wrong. I moved my things here on 10/2021. I went back to get my 75 tv in Jan 2022 . I locked up my unit and left. I went back 2 months ago and the first thing I noticed was the door had some scratchs by the locks (I had 2 locks) as I open the door I saw a mess. BOXES opened and ripped and all my high price items stolen ?. Who knows when the break in took place. I was paying auto pay $120 monthly not knowing half my belongings were gone. I don't trust the employees. They said they do daily walk ins, yet they failed to see the scratch on my door and the lock hadge tampered with. Its hard not to think if it was an inside job. If you decide to ignore this warning, I recommend you get high compensation insurance plan and check your storage unit regularly. The insurance reimbursement I received is not nearly enough to cover everything they took from me. I wasn't told by the old manager the different insurance plan options, then again I thought this facility was safe. I hoped to also getting some of the monthly payment money back, its been 2 months of waiting. The manager said they have a new general manager and shell send the photos etc.... in reality they dont care. They allow break ins and blame it on other tenants. They have their camera system however they say they are still looking. At this point it doesn't matter. All my items are gone. Theirs no point to continue to feel upset. I want people to know my horrible experience and avoid it happening to you.
STAY AWAY FROM THIS PLACE!!!!.
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October 2024 by Gaspar Seda
The staff here is great! Nicole always helps me even at the last minute of the day. Thanks to all of you for being so nice.
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October 2024 by Elio Noe Raymundo Gonzalez
Good customer service
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October 2024 by Jenny Wu
Terrible place to rent a storage unit! Multiple break-ins while I was there! Mexican guy coming up to me and talking to me about "all the break-ins happening recently.". I think he did that to get a look at my stuff! Then my unit got broken into. The thieves enter through the back by cutting the chain link fence at night. I lost thousands of dollars worth of stuff!!! Management just replaces the locks and discourages customers from calling the police saying "the police don't do anything.". Terrible terrible terrible place! No security. Never never NEVER again! Only rent here if you like your stuff stolen!!!!
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September 2024 by Walter Caancan
Nicole is service-oriented, always smiling and friendly. She's an asset to the company.
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August 2024 by Steven Russell
The stores policies regarding onboarding does not match what was indicated on the stores SpareFoot page. Specifically they do not have contactless onboarding as stated on SpareFoot. This caused some initial confusion and later extra expense as I had to plan for an extra day at a hotel in order to allow time to finalize the rental in their office.
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July 2024 by Carname Less
Service was wonderful
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July 2024 by Johnny Ashkar
The staff was attentive and helpful. I felt my vehicle was secure being stored here
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July 2024 by David Chao
Love my experience so far. There are two managers on site in the office and they both are extremely helpful. Both Gina and Nicole are terrific in welcoming me as a new customer. And my special shutout to Nicole also for driving me around to see all the available units and answered all of my questions for me to make the most comfortable decision on this rental. I am grateful for her patience, and the great customer services they provided. I am very glad that I chose this facility. 5-star experience without doubts.
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July 2024 by Kevin Boykin
Nicole was great. Very nice to do business with. I would recommend it to others.
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July 2024 by Stephanie Mendoza
I was very pleased with Rebecca @ fairway in Riverside. She had a lot of patiences. Great job ?
Stef
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July 2024 by Julia McGee
Nicole was very helpful. She is the best!!
