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February 2024 by Jacqueline Ramirez
Great customer service! Came to get a new set of tires after noticing damage to my front tire and Anaik was great when explaining different types of tires and the reason why my front tire was damaged. I got an alignment as well. Overall it was a terrific experience getting tires as this was my first rodeo and had no clue where to begin. I would recommend this place and will come back in the future for any additional services.
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February 2024 by Leo M.
Anaik Martinez, the store manager was the best, very professional, excellent service, a humble and courteous person. Took care of replacing my 4 tires, and alignment, and checking the brake sensor of all the tires and also oil and filter changed, of my mini cooper. I'm very happy with the service and I highly recommend this Firestone complete auto care in Nogales avenue in Walnut.
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February 2024 by Alex Siu
the lady manager there was excellent
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February 2024 by Elle Parada
Great value and service. I came in for a set of tires. I was not pressured to buy any additional service or products I didn’t need. They did offer the Firestone credit card but I declined to apply. Overall great experience. I would recommend this place and will come back in the future for additional services.
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February 2024 by Studio 28R
My car suddenly could not start on new year eve. It was towed by AAA, and they informed me Firestone was open, while most of the garages were closed. I never had car repaired at Firestone thinking it is only for tires. It came out fine, and I got back my car running next day after new year day. My car had the starter and intake boot replace. I was informed of the progress even on new year day. I am very happy with the services, including the receptions.
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February 2024 by Raymond Mitchell
They took care of my car needs.
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February 2024 by Martin Perez
Up sale a nail in a tier with road hazard warranty. To a new prorated tier when the warranty covers a flat repair at no cost to the consumer.
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February 2024 by Jose Villanueva
Brought my 4runner in last summer for an alignment and oil change. Since then, when I apply my brakes, my steering wheel shakes and my driver's side suspension bounces like crazy. I work graveyard so making it back in has been an issue, but now I've noticed I've had a small oil leak for a bit. Maybe the leak is unrelated, but this is the last place I would take it to get it checked out.
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February 2024 by sal guerero
Friendly workers with a good attitude,waiting room is comfortable
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February 2024 by R. Wang
Service advisor Anaik was friendly and extremely helpful. Typically service advisors are not the friendliest or courteous, but even with the line of customers forming at the opening of the store on a Saturday AM, she greeted each customer with a friendly smile, treated everyone with respect and courtesy, and had a very pleasant experience.
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January 2024 by Terry Holley
I have been coming to this location for my service for the car for a few years now. They are local and the personnel are freindly.
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January 2024 by Oey Martinus
fast and good service, a polite welcome of cusomer service
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January 2024 by Jacky Zheng
It is very disappointing for the first time trying to change the break pads at Firestone at walnut location. Danny and Annik are both no honesty. The appointment is at 8:30am and I waited more than a hour and told me technician will be at 9:30. And also I told them just change the pads but they told me to change rotor and pads otherwise they will not do the work. No honest to customer at all.
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December 2023 by Juan Mendoza
On Saturday I went to change my 4 tires and the service was wonderful 10 out of 10, thank you Lino, yes manager and the people who assisted me, everyone was super friendly, excellent service and attention ??????
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December 2023 by Ray Guinn
A friend of many years takes her car there for all her routine services. They complete the work in a timely manner and return the vehicle as originally promised. The manager runs a well organized shop.
