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April 2024 by Jack M.
I just wanted to drop you a quick note to say how awesome Amy was when I visited Hing wa lee. I absolutely loved the service and definitely plan on coming back. Plus, I'll be telling all my friends to check out your place and ask for Amy. She's a star!
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April 2024 by Abraham J.
I found hing wa lee jewelers while I was visiting California from texas and let me tell you, the quality in services and in product top notch. I was greeted by security who informed me that I required and appointment to be seen however Hank agreed to meet with me to discuss the different Rolexes he had available. Although I was unable to make a purchase that day it was no more than 2 weeks later I was driving down from texas again to meet with hank for my first Rolex purchase. The Rolex is nice but it was the service that sold me Hank was very respectful and informative and took the time to really display to me his knowledge on the timepiece. I left that day feeling like a king because hank made me feel like royalty, will definitely drive down from texas again for another purchase.
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April 2024 by Carlos E.
Hing Wa Lee Jewelers has a large selection of watches. Susan and her staff are very knowledgeable and friendly. Great service and will definitely buy again from them soon.
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April 2024 by Andrew C.
Had a great experience with Jane Wang today. She was extremely patient, answered all our questions, and was thoughtful with her recommendations. I would highly recommend her if you're looking for a memorable watch! Thank you!
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April 2024 by Jun Y.
Purchased long awaited watch from Ms. Kayleen Lee. I am a repeat customer of Ms. Kayleen Lee. She is wonderful to work with and delivers what she promises. I look forward to purchasing more products from her. I really appreciate her effort and professionalism. Thank you~~
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April 2024 by Lin Z.
I had the pleasure of receiving exceptional assistance from Kayleen during my recent visit to your store. I was on the hunt for the perfect gift for my girlfriend, and Kayleen's expertise and dedication truly made the experience memorable. Her exceptional service truly made the shopping experience enjoyable and stress-free. I will definitely be returning to your store for future purchases, knowing that I can rely on Kayleen's expertise and outstanding customer service.
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April 2024 by William R.
This store has to be a front. The reps here can hardly speak any English. How can you sell me a Rolex when you don't know what it is, or cannot communicate what it can and cannot do. They are clueless on the Rolex models. They will never be able to get you the watch you want- they want to sell you what they have in store and press to push the product that you do not want. I asked for a Skydweller(particular dial) and the lady said she has not seen or sold a similar one in 3years. Wasnt interested in even getting it for me- hmmm... Hing Wa selling the wanted model watches to grey market dealers and selling real customers two tone gold unwanted models it sounds like. This has got to be some front operation for sure- very disappointed. Dont waste your time and avoid this place if you are a non Asian.
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March 2024 by Mai H.
Many thanks for Eleen Zhu who is give the best knowledge of watch and also the best customer service experience.
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March 2024 by Joseph M.
Bought 4 Rolex watches from here and everytime Agnes has been extremely helpful and kind. Everytime, she was able to get me the watches I wanted in a timely matter and was very accommodating. If you are looking to buy a timepiece I would definitely come to Hing Wa Lee and ask for Agnes. She can get you the watches you want!
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March 2024 by Joycee Z.
I had a fantastic experience working with Agnes. She helped me to find my dream watch. Agnes' professionalism and personalized attention made the entire process enjoyable.
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March 2024 by Paul J.
Clean and beautiful establishment. Jenny was very helpful in helping me and my wife find the perfect watch. Although what we ended up deciding on was not available in store, Jenny kept us updated and made the whole experience from the initial visit to the day of purchase very pleasant.
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March 2024 by Paul L.
Ms. Kayleen Lee is the best sales advisor at HWL. I highly recommend her to everyone. She comes through and gets it done. Got a gift for my daughter's birthday and she is beyond happy. Could not have been more satisfied with Kayleen's professionalism and excellent service. Will always ask for her.
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March 2024 by Aliyah Z.
Jane is definitely the most helpful service person I have ever meet. She helped me with a lot of explanation, introduce the displays. Will definitely come back and shop with her.
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March 2024 by Heng G.
We had a fantastic experience thanks to Agnes! She helped me secure a perfect watch for my wife. Her friendly demeanor and enthusiasm made the entire process enjoyable. I highly refommend HWL and Agnes for your watch and jewelry needs!
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March 2024 by Jennifer C.
Agnes, Thank you so much for your awesome service to find a best gift for my daughter in law! You are the best! I will be back with my family.
