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January 2024 by aidan liang
Extremely rude lady at the front, doesn't know the bare basics of customer service, did not want to give a single second of her time to understand the situation. I don't know how this business is up and running. I came in looking for a bumper repair/replacement. and was immediately disgusted with her attitude and tone and did not want to give her my business. she basically told us off and I HIGHLY recommend you not to come to this shop.
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December 2023 by Bill T.
My car was rear ended so I decided to stop by at the nearest auto shop for an assessment on the damages. On the way in, there was a Chinese old lady glaring at me while sitting at her front desk. As I'm walking up, she stays silent and continues to stare, the phone rings and she picks it up immediately while I'm right in front of her... I'm not sure what she was saying because she was speaking Chinese, but the lady didn't even bother acknowledging my existence until she finished her call. After she was done, throughout our conversation she had extreme attitude and condescending demeanor towards me. She did give me an assessment, but I decided to go to a different place due to the poor customer service here. Please if you ever go here, avoid the lady or spend the 10 minutes visiting another auto shop.
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December 2023 by Max O.
Terrible customer service. Front lady was rude and it felt like she did not want to be there. Do not recommend.
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December 2023 by Ethan P.
A couple days ago, I had gotten a flat tire. I decided to come here to get it replaced, since it was close to my location. I came in and asked the lady how much it'd cost to replace my tire and she flat out REFUSED me. No explanation or anything. While I was in there, it was also extremely loud and annoying. Very hard to even hear myself think. If you ever need to go to a repair shop, this one is not it. 0/10.
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December 2023 by aidan l.
Extremely rude lady at the front, doesn't know the bare basics of customer service, did not want to give a single second of her time to understand the situation. I don't know how this business is up and running. I came in looking for a bumper repair/replacement. and was immediately disgusted with her attitude and tone and did not want to give her my business. she basically told us off and I HIGHLY recommend you not to come to this shop.
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November 2023 by PAN PAN
David is enthusiastic about fixing the cars to their best state, Rodney is very knowledgeable in dealing with the insurance adjuster, they took care of my car from A to Z, hassle-free repair experience.
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September 2023 by ANDREA DIXON
Very nice people. Haven’t had work done yet but waiting to drop off my car for some body work.
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May 2022 by John L.
One of the few shops I still go to and can rely on. Don't know what's with all the 1stars, but I've had nothing but great support from the couple..
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April 2022 by John Lin
Most honest auto shop I ever visited. My auto shop as long as I lived around this area.
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May 2019 by N. S.
If this place is still owned by an older Chinese man (who's not bad) and his psycho wife Winnie- DO NOT COME HERE. Nothing more to say they will rip you off, fix nothing, and the crazy lady will yell out offensive obscenities. Nothing further to say.
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December 2018 by bobo fung
Price is really resonable and great customer service! The owner is a couple honest folks.
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January 2018 by Toanito D.
TLDR: 1 Star. Mean spirited, loud, rude people running this shop. Even if their prices were the cheapest I would not give them my business, ever. Repair: 1 stars Nothing was done due to rude people running this place. Atmosphere: 1 stars The lot was like a dump with trash everywhere. The office was ramshackle and dirty. It doesn't inspire confidence that they do things correctly. Service: 1 stars Rude customer service. This place is run by a mean, loud, and rude Chinese woman. She was yelling on the phone for 10 minutes before acknowledging me. I waited patiently and asked for a minor fender bender estimate. She looked at the minor dent and sneered at me. Finally she waved me away and said she doesn't want my business. Expense: 1 Star Rude people did not give me an estimate. There's no way to gage or trust to their prices here. Return: 1 stars I will never return.
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June 2017 by A M
David & Winnie are super friendly and service is excellent.