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May 2023 by Amy Trost
It was my first visit to this store. When I walked in I was greeted ?? and asked if I wanted help. This woman ?? helped me and later a man ??? helped me. They were both concerned about my concerns. I did not walk all over the store. The part of the store I was in was clean, organized and didn't have any unpleasant odors. I wandered around outside and looked at the plants ? This area was also clean. There was a multitude of fascinating flowers ?️? blooming ?? I bought a hanging pot with flowering plants My plant is home and so charming, in bloom with a plethora of colorful magenta and yellow flowers! ☘️????????️???
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May 2023 by Donna Meyer
Awesome service every time!!
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May 2023 by Ty Coniglio
Always busy. Hard to find things. Pleasant people behind counter. Adequate pricing. .
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February 2023 by Tim M.
Prices are always a little higher, but what else can you expect from a small town store. But with that being said, their customer start service is outstanding. I went in for a small Torx bit and not only did the gentleman show me where they were once he knew what I was looking for he made a great recommendation that was a perfect fit for what I needed. The clerk that checked me out was very kind and helpful as well. So if you're in Waterford California and needing something from a hardware store, I highly recommend them.
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January 2023 by Filiberta Tapia
Friendly service all the time
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December 2022 by Micah Rossi-Rivera
Friendly helpful employees
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October 2022 by Stacy Harmon
A little pricey but what isn't in Waterford the people make up for it always willing to help
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September 2022 by Marty Cunningham
Friendly staff. Everything you need. Easy parking. A+
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September 2022 by Melissa Deen
Love that's it's family oriented
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August 2022 by Joel Bell
Great people. Great atmosphere. ??
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July 2022 by TakeNoGuff
The store helper was very helpful today, he even carried my heavy basket.
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March 2022 by Nelson M.
Here is my way overdue review. I first went to Waterford Farm Supply about five weeks ago to drop off parts ordered. The only time I ever saw this location was on my bike ride to Hotel Jeffrey in Coulterville, California. When I entered the store, staff members quickly greeted me. Carolyn and Diana were a little busy but took the time to look up and say hello. The one thing I could not get staff to follow because it was not natural for them. Diana had a line of customers awaiting check out, and Carolyn was helping a gentleman through some things. These are the main things I noticed right away. 1. Courteous smiles with each customer. 2. Happy to help within an acceptable time. 3. Efficient with conversations and rapidly achieving their task. Here is where I noticed a drastic difference. While helping one of the customers, he remembered he needed a garden tool because he had used a kitchen tool, and someone was not too happy. Lol My assumption. I was at least fifteen feet from the register helping the customer. As he went to look for the tool, she advised of the location. At the same time, I witnessed the young lady wrap up for a moment and went to assist him. I did not see the finger-pointing followed by the (It is over there and bad habit) suggestion. Without hesitation or stress, she moved quickly to help him while her other team member continued to move customers until it was my turn. The type of service they provide is remarkable. Everyone patiently waiting had a smile and was happy to wait. These two young ladies engage everyone coming in, in line, and even me. As a manager These are the type of employees I would look to hire. As a customer I can see how everyone waited patiently. That is impressive considering the generation currently doing this type of work. It is sad to say, but our present-day help lacks this type of integrity. I will be adding an in-depth review on our business page. I have gone back "several" more times, and nothing changed. It is consistent. It is well practiced and far from just a job.
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March 2022 by Darlene Thompson
Helpful staff. Knowledgable in the community gardening needs.
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March 2022 by Jon Kosak
A lot of good stuff and nice people working there
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January 2022 by Dale Carmickle
Had what I needed. First time there so can't give 5 stars
