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October 2023 by Gretchen G.
My package has been lost for almost 3 weeks. I filed a claim. The post office in Richfield, UT has been great. If they find it I will change the rating to a five star.
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October 2023 by Brandon S.
This service was very kind and thoughtful. I had an error with a shipping address and I called to maybe have it held/sent back to sender. The person I had over the phone (Xena) was very kind and went out of her way to help me. She searched for 15 minutes and found the package. Very satisfied with this company and employee.
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August 2023 by Dustin R.
Paid my P.O. Box online key doesn't work now!!! Used to be so much better than now! Bunch of BS!
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June 2023 by Richard Smith
Tried to return a package to sender that was sent to me by mistake, not even my name on it, and the girl was extremely rude, accusatory, and refused to take it, and told me I’d have to take it all the way to Modesto. Fortunately I took it to Empire post office, where nice people actually work. Waterford needs new employees.
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January 2022 by Ed K.
I just got home to a brand new mail box on our street, but my key doesn't work now. The Post Office phone number is just a recording. Some of the delivery drivers seem to think they are driving in the Daytona 500 and not on a neighborhood street. Obviously nobody cares.
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September 2021 by Jessica Jimenez
Very bad customer service . The lady that helped gave me so much attitude and was very rude
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November 2019 by Martin Cantwell
The employee lady was somewhat ride and short with her answers on the post offices business hours with a new person in town
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September 2019 by Caren H.
Love to go here to ship packages because the lines tend to be short or non-existent. Easy in and out.
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June 2019 by Cesar A
Always a smile and great service, sometimes can get a lil busy.
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June 2019 by Lynn G.
This post office is trash, whoever hires their drivers need to re-evaluate themselves. The drivers are literally incompetent. They shove packages and boxes with the mail and force it to fit in the box instead of walking it to the house. For 1, I live right across the street from the box so it's not that inconvenient. 2, when they do shove your mail in the box, they will make you wait til the next day to get it out for you and deliver it to the house. I just don't understand. Customer service is also a joke. So if you want to order anything and get it shipped it's easier to just not order anything.
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May 2019 by Justin Mcafee
Some of them are Very rude and unperfesional .
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April 2019 by Annalilia Orozco
Called to pick up a package and was told to pass by afternoon. I went in at 12:30pm and was helped by a young man, who I told I was there to pick up a package. He seemed nice until he couldn't find the package and told me in a rude manner he was not going to look for it any longer. He was rude and the manager wasn't any better. If they tell you, they have your package over the phone, then they can't find it is totally unprofessional. Awful customer service.
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March 2019 by karime salgado
Worst service ever, the carrier always lost my mail. The manager is super rude, very unprofessional
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February 2019 by Ericka B.
The two old ladies that work in the front are very unprofessionally rude no help to locate my packages that said they were delivered to my front porch which I never received
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September 2018 by Mirna Lopez
That picture is not of the post office here
