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November 2024 by Mary Clancy
Very expensive I hope to God I never deal with them again and I don’t see them ever again or think about them ever again
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October 2024 by Patric
Predatory business. Quoted 1 price and then an hour later tried to jack up the price. Abnormally HIGH pricing for a non CHP tow. Very disappointed with my experience so I do not recommend.
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October 2024 by Philipp K
Auto Care came to tow my boat when AAA was unavailable. They responded in a timely manner and Jorge loaded my boat up with care and professionalism.
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September 2024 by raquel salazar
This is has been the worst tow company I have ever seen In my 20yrs of being an auto ins agent. The old guy has the worst service team & his attitude of ripping off customers is very well known by other tow companies that refuse to work w them. The owner is rude & insulting customers is a normal. After paying for a release on a car he refused to give me the car wanting the car to stay to charge more. These people are trash ?
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April 2024 by Ricardo Moran
All that money to have a dump of an office, cops and town truck owner biggest thief’s of all time
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April 2024 by Evan Darling State Farm Agent
The team at Auto Care Towing is incredible. They are our go-to for all of our emergency road service needs. Very capable and professional!!!
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April 2024 by Devon Ingraham-Adie
The staff were super friendly and professional. I'm very grateful!
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April 2024 by Michael B. Ancira
This place is the worst they are rude they pick and choose when and who they are cool with and no offense but the white ladies that work in the back are extremely rude and racist I hate to say this but that business sickens me
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April 2024 by Brad Spini
Dont use this place. I called for somebody to come out and put my spare on for me. The first guy they sent out didn't have the proper tools, so he was unable to even take my lug nuts off. He offered me a tow instead. I said no thanks. He said okay, but I still have to pay him for coming out, and wasting my time. I said buddy, you haven't done any service for me I'm not paying you for wasting my time. He got upset and sat in his truck for about an hour while I was making other arrangements. Soon enough another auto care towing driver shows up. His name is Jordan. He walks up to my car and says that my lug nuts are on too tight and I need to tow it. I said no thanks, I am not interested in a tow, I just want a tire change. If you guys can't do it, then I don't need your help. Then Jordan tells me that I still have to pay 90 dollars for them coming out and providing no service to me. I said absolutely not. Jordan then says if I don't pay them he will take my car and tow it away to storage.and he also said that he wanted to "punch me in the mouth". I said do it, punch me. He said he can't because his truck was taking video of us from its dash cam. After he realized I wasn't gonna pay him for nothing nor was I gonna let him tow my car he finally pulled a 4 ft wrench out of his truck and actually changed my tire. I called for help this guy threatened to punch me and steal my car because he didn't feel like doing the job. Don't use this place. Look elsewhere
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April 2024 by Nathan Adair
Great attitude. Worked quickly. They really helped us out in a bind.
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April 2024 by Rosa Machuca
I had a fantastic experience with this towing service. From the very first call I made to request a quote to the quick arrival of the tow truck and the friendly driver (Jose) who helped me out, everything was just perfect. The price they charged me was only one-third of what other towing companies were asking for. I had called them to move my 1983 Buick Regal from Royal Oak to Freedom, and they even did it on a Sunday! Overall, I was extremely satisfied with the service provided.
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January 2024 by Brant Wilkinson
Incredibly rude and unprofessional staff. Was quoted $130 for a tow and was charged $303.75 instead. The driver got lost adding probably a half an hour to the job and I was charged for that time as well. The manager was completely rude and aggressive. When I tried to contest the charge, the driver drove away with my car, in effect holding it hostage until I paid the inflated charge.
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January 2024 by Browns Underground
I own a construction company that occasionally deals with very large tanks that must be placed in difficult locations. We've had Auto Care Towing place these tanks for us, all of their staff comes through every time. Auto Care is without question the best towing, recovery & crane company in the entire Bay Area. THANK YOU!!
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December 2023 by Brant W
Quoted $130 for a tow and was ultimately charged $303.75. Driver got lost before the tow and I was charged for that time as well. Incredible rude and aggressive manager. Feel like I have been robbed by this company.
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December 2023 by The Fam
I was extremely happy with Jordan and Auto Care Towing. They were fast, hassle free and affordable. Jordan the driver had excellent customer service and the operator made it very easy to set us up. ? Happy Holidays!
