-
March 2024 by patrick duggan
caliber collision staff, management and service were great! patrick e duggan
-
March 2024 by Emerson
After a DUI driver rear-ended me, AAA dragged their feet for 5 months before getting my car into a shop. Went with Caliber Collision, knowing their work is good and they stand by it. They delivered, wrapping up repairs 4 days early. The team did an excellent job with repairs and communication.
-
December 2023 by Charlise Feemster
Caliber Collison .... this business was a pleasure to work with. Great Staff and a beautiful job of repairing the front of my Honda. I highly recommend this company for your needed work. Well Done!
-
November 2023 by Here and Now 27
Outstanding work on my front bumper. the mechanics and my customer interface Cesar was outstanding. communication was great and they update you with emails or text, whatever you want. I like that. Thanks caliber collision. Happy customer!
-
October 2023 by Graciela Valentin
Great service and great job with the repairs. Friendly and kept me informed on the progressServices: Painting
-
October 2023 by Quinlan Sexton
I had a great experience with caliber collision in Watsonville, they updated me every step of the way, went out of there way to make sure I had the correct parts, made my baby look brand new again, they are a great place to take your vehicle.Services: Painting
-
August 2023 by Jesus Fernandez
I had just had my vehicle repaired ans someone had scraped my car in a parking lot. Went in to get an estimate because I was going to pay myself. Cesar took a look at it and said he can try and polish it. Which he did scrapes were gone and best of all he did not charge me. He asked for me just to give the shop a review. Thank you Caliber Collision staff you guys are awesome.Service: Painting
-
July 2023 by Emily Castillo
Caliber Collison has great customer service. Appreciated the way they keep you informed of repairs throughout the process. They also arranged pick up & drop off of my car rental from Enterprise.
-
June 2023 by Margaret Cruz
Took my jeep in for repairs after getting hit in the bumper area. They did an amazing job Definitely recommended bringing your vehicles here. Even finished before the original date they provided and customer service is amazing as well. Was also amazed that they washed my car and vacuumed the inside i was shocked. 10/10 recommended
-
June 2023 by Nadine
Took it there to get the front repaired. It was fast and easy to get the estimate and book the appointment for the repairs. They send text messages to update the on going process of the repairs which I really liked. It was also completed before the estimated time. Customer service was on point and will always go here for any service I need from them from here on out.Services: Painting
-
February 2023 by Suzan H.
I was rear ended Saturday (2-18-23) & it totaled the Honda that hit me & probably my Subaru SUV. I called to get an estimate, but Caliber was 1 month out to just do an estimate & repairs starting if SUV isn't totaled, could be another month. Apparently with Covid there are shortages of parts being manufactured; causing long wait times for ordered parts.I really appreciated the honesty from Caliber Collision so I could obtain an estimate from another shop that could take my SUV sooner & I did.
-
December 2022 by Linda Tucker
I had a broken tail light lens, and apparently the part was difficult to obtain, but I was never really updated from the time I went in for my estimate, and when I was supposed to take it in. When I arrived at the office, I asked them if I could wait and they said yes but apparently that was wrong as it needed to stay there for two days and so I waited for two hours thinking that they were just gonna replace the tail light lens, anyway, the job is ultimately done satisfactorily. It was extremely expensive to replace a tail light lens and basically buffed out some scuffs. The job is nice job howeverService: Body & Trim
-
October 2022 by Lorrie Timmons
They did an incredible job. My jeep looks brand new.Services: Painting
-
September 2022 by mario martinez
I just went for an estimate I got good service really friendly will bring my car for future repairs...Service: Painting
-
July 2022 by Gonzalez Isabel
We had our car sent over to this shop after an accident thru insurance. Our car was to be serviced in Salinas but they asked if we were ok with another “sister” shop and we agreed.It was taken to Watsonville location and they gave us an estimated date to have it ready and it was not met. Once the car was “ready” it got sent back to Salinas where we picked it up thinking that all was fine, to our surprise when checking its parts, it was missing almost all the security pins from the underneath plastic cover of the car and it fall off, some screws from the headlight (replaced one as it was damaged with the accident) were missing too. What they did was really a bad fix, it seemed a really deficient attention to important details. Do not recommend them even if your insurance referres you with them.
