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April 2024 by Nadeeka Wejesingha
Employer was rude and before the time they ask us to leave the pool.So she can close early and leave.Thats not right what we pay for ot
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February 2024 by Mario Tc
Does anyone know if I can pay my monthly payment in cash, or do they just accept cards?
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December 2023 by Ryan Angelus
Do not open a membership here! They will not let you cancel, and when you call them and tell them you're still being charged, they will blow you off. I've called 5 times today getting blown off and now they're answering the phone and hanging up immediately.
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December 2023 by Manuel Elizalde
Always plenty of cardio machines open, parking lot needs the lighting fixed. I don't feel safe when my wife goes there in the evening by herself when I am not able to go with her.
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October 2023 by KM FM
Disclaimer: I travel for a living and I use Golds Gym all over so I know the protocol for when coming from out of town and Before even entering I was treated quite rudely.As a golds member I’m usually greeted with a hello and or good (morning/afternoon/evening.)Not a deep aggressive or rated attitude saying to me, “your from Texas.”Not a hello or good morning like he gave others who came in before or after me. I am not deaf I can hear very well.He unfortunately did not have a name tag on just a black team member shirt so no real way to identify but give a description so if Golds wants to actually get this resolved they can reach out directly to me and we can work this out. I clearly parked in the first handicap spot which allows the desk person know I’m disabled since my plates have a wheelchair on them.Then immediate stated it’s private and demanded my id still not a hello or good morning. I definitely understand coming from a different state there is a process with Golds again been to plenty of other Golds not in Texas, it’s all about the treatment. Then asking me my name and having made a copy of my id and tag without even letting me know he was gonna do it just demanding I give him things. Then he went as far as questioning my name and what I want to be called. No conversation as to what he is doing or why. In fact it made me feel very unwelcomed that I’m unwanted in this Golds Gym. I come to workout just like everyone else not to be treated rudely at 4:00 am pst.It’s sad that someone gets the most unwelcoming welcome at 4 AM.The equipment looks practically brand new, and has minimal wear and tear.The restrooms are hidden and can be hard to find if your not given a tour or at least explained where things are.Heads up bathrooms are to the right of the front desk pass the stairs to the left.To use cardio equipment you need to go upstairs.There is an outdoor workout area as well more for cross fit training.The bathroom for it just being opened was a mess. I’m not sure if it was cleaned the night before or not but I didn’t take a shower due to the locker room situation I’ll be heading back to a Planet Fitness for that, since I know there’s is clean.When I was working out downstairs the front desk guy kept starring at me and I just felt so uncomfortable.My experience was not one I would have ever expected due to the Golds Gym standard yet to my surprise I had the complete opposite experience.This is why the two stars is based on the experience overall.
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September 2023 by Bandit D.
Terrible management and staff. I would never recommend this place to anyone. The young blonde kid at the front is a terrible sight to see when walking in. He is never approachable and acts very arrogant, not helpful and doesn't speak one word. He's constantly on his phone and flirting with the girl in the front. Not a good representation for a gym. Management is very sketchy. I've been trying to cancel my month to month membership because I genuinely don't enjoy doing there and the energy in that place gives me anxiety due to the unfriendly staff and the clientele being mainly teenagers who abuse the equipment, mess around for hours and hog the machines. When I went there in person they confirmed the cancellation but yet I am still getting recurring charges. I have sent multiple emails to the email address they listed on the cancellation form yet they STILL haven't emailed back. It's very frustrating and overall confusing. This business is not honest. If you sign up for a year or two year membership, they require you to show them proof of an injury that inhibits your ability to go to the gym OR a proof that you're moving. That's a complete invasion of privacy and overall ridiculous. I recommend taking your time and money elsewhere rather than dealing with this nightmare.
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August 2023 by Matthew Boffemmyer
Way over crowded. Good luck getting an exercise plan going. 2 people to every machine and bench. Bunch of highschool kids. Bunch of cake though...
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August 2023 by EJT
The gym is so bad I was only in there for 2 hrs usually I’m there for like 3hrs
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June 2023 by The real CJB
Awful gym. They had me pay a lot of BS fees for cancellation. Canceling your membership after your contract in done should not be so difficult. Find another gym if you’re looking for one.
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May 2023 by Dean O.
Absolutely horrible representation of an iconic brand. Just relocated to California and have been a member at multiple locations over the past 30 years. Currently have an all gym access account but apparently in Gilroy, CA that doesn't work there. Walked in and inquired about what needed to be done if anything since I will be in CA vs TX. They said that I would need to sign up there and if I wanted to work out as a guest they would need to call my "home Gym" Once "I" figured out where my card was tied to they proceeded to call the gym and verify my account was in good standing. Even planet fitness can verify by scanning your card or entering a phone number but not Golds in Gilroy. After verifying that I am a member in good standing they proceeded to have me fill out a guest pass that was only good for less than 2 weeks. I asked if they could just switch my account over and they said no " dis a franchise" - Mind you I heard "dis a franchise" a min of 3 times in the whole conversation. I asked what would need to be done? They responded I need to cancel my other membership and sign up for one that is only valid at this one location ?? I thought are you kidding me. Why would anyone cancel an all Gym access to go to just one facility. I proceeded to contact the corporate office in Dallas, TX. Needless to say that not only does this "Franchise" not represent the GOLDS GYM brand the individuals working there do not have an service related skills. I am excited to venture out to another facility in Gilroy to train at and to the owner of Gilroy Golds Gym, the RSG Group should revoke or at least investigate your staffing, training, and hiring policies.
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May 2023 by Emma M.
Sketchy people in this gym. Gyms are not known to have exceptionally high quality people, especially in Watsonville, but this gym is really bad. People are having phone calls at the gym and nobody stops them.
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April 2023 by Bryan's g.
Good machines and good gym overall.There is also a pool and outside medicine balls to workout.I recommend the sauna after a workout.
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March 2023 by UorYouu
Usually not a bad gym, but with the amount of people that go you would think they’d have more urgency fixing broken equipment. A good 1/4 of the gym has been broken for at least 2 months.
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March 2023 by Percy Cerna
If you're ready to invest in yourself. Then Golds Gym is where it's at. #healthiswealth ?????
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March 2023 by Jose D.
Just finished my year membership here, and not until I went to Gilroy Golds Gym did I realize how bad this golds gym is. This is the GHETTO. Seems whoever runs this place is happy with providing the least amount of effort to keep it running. They have very limited equipment and a lot of it is always breaking and old. The new gym equipment they did get recently all went to the women's preferred area even though the main floor needs it more and is always packed. The water machine has said the filter is broken the whole year, and the bathrooms smell like piss everyday. They make poor old ladies go in every night and clean up while guys are changing and showering which makes it awkward for everyone. If they had guys going into the girls locker room doing the same, this place would be shut down.
