Ross Dress for Less

Clothing Stores, Department Stores, Women's Clothing, Home Decor
Hours: Ross Dress for Less offers the best brands and the latest fashions for family and home at significant discounts. Shoppers can find good shirts and other items, like graphic tees and corky pieces, for much lower prices than other stores. The store is noted for being reasonably clean and well-kept compared to others, with merchandise generally found in the correct sections. Staff and security are described as friendly. However, the store consistently has extremely long checkout lines, which are a major deterrent. The lines frequently run through multiple aisles, causing customers to reconsider and abandon purchases due to the excessive wait. This is a constant issue, even during regular visits. While the store is a fun place to shop where one typically finds what they are looking for—or more—the checkout situation significantly impacts the experience. With more scheduling to address the lines, it would be a much better-producing store.

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1. Watsonville, California