Sofspra Car Wash is a self-serve car wash where customers can get most of the gunk off their vehicles. The business is noted for its exceptional customer service, which multiple reviewers found surprisingly good for such an establishment. When problems arise, such as a malfunctioning spot-free rinse hose or a payment issue, calling the posted phone number results in immediate and kind assistance. The staff quickly apologizes for issues and offers solutions, including immediate refunds. This responsive and caring approach, where the business owner personally handles concerns via phone, text, or voicemail, transforms customer experiences. While the self-serve bays function normally for washing and rinsing, the standout feature is the commitment to service, making customers feel valued and ensuring they continue to frequent the quarter-sucking establishment to keep their cars clean.
Got most of the gunk off, doesn't appear to have an add time function so wound up paying more for having to restart time.
October 2023
You clean your car and I only spend $5 and it comes out clean but you clean it by hand
October 2023
There was a problem so I called the phone number shown at the car wash and 'Roger' immediately and very kindly took care of it. It's nice to know that there are still businesses that care about customer service.
