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December 2023 by Oscar
Helped me get on the road and gave excellent service, on top of peace of mind. If we didn't have reservations I would've definitely ask them to fix the car! Excellent shop with top tier customer service
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November 2023 by Joe Brown
Wow. Our 1987 Vanagon broke down 20 miles outside of Weed on a Saturday afternoon. We limped into town, and Gia, Ed, and Isaac took it on right away. They didn’t fix everything that afternoon, but gave us a good sense of next steps, helped us find a place to stay, and even invited us bowling!Over the next week, they continued to diagnose what was wrong, source parts, and get her back on the road. They didn’t fix everything, but did more than enough to get her running right. I wish we lived closer, just so we could keep going back.
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October 2023 by Josh H.
Wouldn't take my car anywhere elseAnd I suggest you do the sameHigher quality than any other shop in the siskiyousYou can tell they care about not only your vehicle but your financial situation as well
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September 2023 by Richard P.
Broke down on the highway outside of Weed with my Ford F150 and Travel Trailer. Very stressful situation. Picked JB out off of Yelp because of the reviews so I had my truck towed there and thought I'd figure out what to do with my trailer after. AAA won't do trailers by the way. I was a wreck as a breakdown on my truck directly affects my ability to survive as I essentially live in it and my trailer. Got to JB and spoke to the owner. Offered to let me tow my trailer to the lot. Gave fantastic advice on who to call for that. Stayed overnight comfortable and safe in the lot for no fee, JB got to the truck first thing in the morning despite being overburdened with work. He test drove it and explained in detail what I had been doing wrong in terms of the engine oil and frequency of changes and checks. All he had to do was fill it back up with oil and gave me the advice to change it again after reaching my destination. I did that and fondly remembered him and his son as authentic, fair-minded, kind and HARD WORKING mechanics. I unhesitatingly recommend JB. These are folks you want as friends as well as business people.
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September 2023 by Jennifer Oswald
Quick and easy vehicle inspection.
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September 2023 by Augustus Frates
Cool waiting room . Nice people . Thank you
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August 2023 by geoffrey jost (gjost)
Had some minor but important repairs while on the road. JB fixed us right up - thanks JB!
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June 2023 by Genita H.
My husband and I are traveling and the check engine light came on. We are towing a 5th wheel trailer and do not want truck problems. We did not have an appt with JB Automotive, but arrived when they opened. A father and son own it. They were helpful and willing to test for codes. End result we don't need an immediate repair and can continue on our trip. We highly recommend JB Automotive. They are friendly, knowledgeable, and informative.
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January 2023 by Karen Byrne
My oil change lasted less than 6 months. They also charged me a shop fee..and.. $129.00 for an oil change.....live and learn!!! Also, they tried to sell me a repair that was not necessary for $700. Be careful with these folks...and beware
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November 2022 by Brian S
Whe had problems with out hutch on vacation the got it fixed in a heart beat great bunch of guys if your in shasta and need work go here
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August 2022 by Shy F
Wanted my van to be looked at but they guy wouldn't do it unless I gave him $60 to look at it so I took it somewhere that gave a free estimate. Times are hard right now and I can't pay for someone $60 just to see where a leak is coming from but the lady that answered the phone was very friendly and helpful. Good thing I didn't have him look cause it was just water leaking from the air conditioner.
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August 2022 by Dan Baumgartner
My stupid friend Gabe dropped his oil cap in his engine. A kind hero mechanic fished it out free of charge in a matter of minutes and we were well on our way to the olive capitol of the world. Miraculous.
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July 2022 by Rhoda B.
My Husband and I decided to take a road trip to relax. However our time to relax was interrupted with worry when we suddenly heard a noise coming from the front passenger tire. God is good; as soon as we exited JB automotive was just around the corner. There we met Gordon and Kenny who accommodated our concerns and took time to diagnose the problem with our van. Despite their busy day, they managed to find the cause of the noise and informed us of the part we needed. What we appreciated the most was their honesty, sincerity, and courtesy. Both gentlemen are well mannered . They spent almost an hour on our vehicle. I have never dealt with anyone who said after that amount of time and work, "we won't charge you." We insisted that we compensate them for their time. They made us feel at ease and told us we can repair our van when we get back home. We highly recommend JB Automotive!
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July 2022 by Sino Saldivar
Me and my uncle broke down on the way to Oregon and just happened to come across the shop . Eddie was the mechanic that helped us got us in fast did great work and was very helpful ..
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July 2022 by Jaclyn “Jackie” Templin
Staff was awesome, fit us in for a oil change right before closing, and great prices
