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July 2025 by Nina Santiago
Francisco made my phone experience easy. Great customer service.
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June 2025 by Anna Alvarez
Wonderful employees. But their policy to have only one employee at a time is horrible customer service. I feel sorry for the employees. They were all friendly and helpful, greeted customers Quickly. This shows ATT takes their customers AND employees for granted and does not value them.
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June 2025 by MrTagapinasako
Great staff very nice and knowledgeable.
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May 2025 by Debbie Trujillo
Went on a Saturday morning. It was very crowded, with only one employee, Ariana. She was able to assess eveyone's needs and assist them fairly quickly. She was patient, helpful, kind and knowledgeable.
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May 2025 by Levi jackson
Store is clean and the employees are sweet
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April 2025 by Genesis Trackz
Arrianna was there to help me and clarify my situation amazing customer service
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March 2025 by Frank D0yle
Such a friendly and attentive staff, one of the greatest customer service I've ever received. Thank you Francisco, Nalleli and Arianna.
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March 2025 by Jose Florist
Arrianna is the best and really nice
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July 2024 by Cheri Anaya
I called asking about switching sim cards into new phone. He said i could come by and they would do it. I walked in, they changed it, and i was out in about 3 minutes. Super friendly and helpful. No wait !!
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June 2024 by Val Fuqua
All I needed was pop up blocker turned off. Both Representatives played with my phone for 1 hour and said they fixed it. It was not! I went to the store on Vermont and Sepulveda the Representative not only fixed the problem in 2 minutes he also showed me how to fix if needed in the future.
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April 2024 by Precila Caraig
The guy who attended to me and to my son is very knowledgeable of his job, very excellent and helpful to us and to the other customers.
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February 2024 by Steven Brown
Oscar is always provides the best service every time I visit. Extremely knowledgeable and friendly.
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December 2023 by Ashkan Nochian
Before starting my review, I would like to express my gratitude to Brisa and Omar. They were extremely helpful and friendly. My special thanks goes to Brisa because she went above and beyond every possible way to solve my problem. Her manager also helped her over the phone (I didn't ask his name. It was 12/4/2023 at around 4-5 p.m., though). Thanks to him as well.I went to this AT&T store to get information about home internet. Guess what? Not only did I get my internet, but also Brisa solved the problem of my wife and I regardings our lines (wireless). Below is the story:My wife and I have had AT&T prepaid lines for more than 5 years. We wanted to transfer our lines to postpaid without changing our numbers , but I couldn't find a solution for that. I asked this issue from a few stores, and the answers were negative. I also did extensive research over the internet, but most of the comments and reviews said it's not possible. So, I was thinking of shifting from AT&T to T-Mobile soon.Brisa literally spent more than 1 hour and called her Manger and other AT&T centers, and eventually made it work. Omar also helped Brisa along the way. Brisa and Omar did all the work in a friendly attitude.Once our postpaid lines issues were fixed, we got our new home internet with $30 discount by connecting all accounts together.If anyone has a problem with transferring from prepaid to postpaid, I recommend meeting Brisa and Omar.Hey AT&T, my wife and I wanted to cancel our lines with you and get T-Mobile, but Brisa and Omar saved us from leaving AT&T. Thus, these two nice people deserve some sort of appreciation, in my opinion.Thank you again, Brisa and Omar. You are my AT&T must to go store from now on.
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November 2023 by Reginald Manning
Brian and Tj are very knowledgeable and provided great customer service
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October 2023 by D. Ray
I was informed I didn't qualify for service. 6 months later, I'm receiving a collection notice saying I owe for an account from AT&T. ?? Dispute in action.