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February 2024 by Kathryn F.
I came in here to open an account and there was a ridiculously long line one person working the teller. I asked some of the people in line if it's always like this, and they said yes, so I just walked out that was just my experience. There's no one greeting you telling you it'll be a moment just seem like a long line kind of bank.
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December 2023 by Teresa M.
If could give this place a negative star I would ! They move so slow , never have enough people working and the few that are at work are just standing around !
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September 2023 by sergio romero
One teller most of the time. Long wait most of the time. I'm not here most of the time. But man.
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May 2023 by Lupe Lopez
My experience today was great! Marcos was very helpful when everything else was going wrong. Thank you so much for your help ??
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May 2023 by Rodilyn W.
Charged me $15 for a cashiers check and made me wait forever to get "approval" from someone that is on LUNCH. LOL wth APPROVAL FOR WHAT? LOL making me wait for my own money for OVER 30 minutes! Done with bank. Use a credit union they are so much better.
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March 2023 by sevendash
Awful staffing. Only one person is working on a Friday at 12:30pm. A whole line hasn't moved in twenty minutes. Can't recommend.
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December 2022 by Omar Khalil
This is such a horrible place to bank. 11 people all waiting for 1 teller. There are other employees here but they are just hanging out.I have to come back and edit this review to say that this line got much much longer after I took the picture. Whoever is managing this branch needs to be fired
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October 2022 by Nancy A.
There is something always wrong with this location. Whether it's the ATMs not working, not opened on time (even though hours are posted on door). Hardly any staff when it is opened or no tellers on certain days (no signs for that). When opened with little staff, they all have zero customer service. Just close this branch and send your employees to other locations.
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July 2022 by B G (bgilliland)
This contactless feature is not functional at this location
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April 2022 by Shawn Moghadam
Bad customer service. Expect to wait and wait.
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February 2022 by Driana L.
This bank handled very poorly in protecting the Elderly's bank account back in 2012-2013. Everytime a greedy family member comes and brings in their Elderly parent or family member to make themselves joint/POA on a customers' bank account, they tell the bank representatives working there that "they need to be joint/POA" on their parent's account because some other family member is stealing their Elderly parent's money! And that is BULLSH*T and the Bank Representative believed them and went ahead and added the greedy family member. All this resulted from gaining access to their Elderly's bank accounts to controlling their lives-telling them what they can or cannot do, selling their home, cars and any valuable assets against their will! AND BE AWARE....IF any of the bank personnel is "IN ON THIS" or aiding and abetting these demon elder abusers, YOU WILL GET! God is watching! He knows and "saw everything!" He's not Ray Charles or Stevie Wonder!!
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January 2022 by Carlos A.
Depositing checks is the worst with bank of america not sure why there is a variation of days my check is on hold and why the atm says a due date for the check and next thing you know theres an extended hold, thinking about going back to chase or wells fargo after the 10th time you guys hold my money
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December 2020 by Sean K.
This bank is ugly. They need to remodel it. They where not even open. They literally had a sign that said closed. So unprofessional. I understand we are in a "pandemic", however banking is essential. 1/5 stars would rate it 0/5 if I could! They collect billions from customers, all while cutting JOBS and they can't keep a branch open? PATHETIC! Hope they go bankrupt.
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September 2020 by Simon R.
I used my EDD card to take out $1000. But the atm only gave me $400. When I called them BOFA, they sent me to EDD so they wouldn't have to deal with it! BEWARE!!!!
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June 2020 by Dakota P.
This bank does not have their ATM machines open passed a certain time... Who ever is in charge of this place needs to get it together. I showed up multiple times to hit the ATM only to realize it is disabled...............
