Chase Bank receives mixed reviews from customers. Some highlight very convenient services like drive-through banking available late at night. Experiences vary significantly by location. One branch is criticized for having too few tellers, with staff described as rude and unprofessional, making the ATM or mobile app preferable. However, other locations provide the best service ever, with very kind and friendly staff who help customers through stressful situations like car loan applications. Some long-time customers have used Chase Bank for many years without any problems, enjoying it very much.
I went to this Chase Bank because they have the drive-through service.It was late at night & I didn't have to go inside of the bank.It was very convenient to usethe drive-thru services.
October 2023
It was a quick and easy, in and out with cash, because i didn't have my ATM card, experience.
September 2023
It was a quick and easy, in and out with cash, because i didn't have my ATM card, experience.
