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November 2023 by Rose S.
Everyone friend and professional price reasonable I paid a little more then I expected was told the brand required online not available.it have been nice to have been told prior to visit no text or email sent
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October 2023 by Glenn P.
The guys took us in on Saturday very close to closing. Much appreciated and highly recommend. Friendly service with a smile!
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October 2023 by Kevin H.
I'll preface this by saying that I've always had a good experience at other locations and have purchased multiple tires from American Tire Depot. However, this particular location was a complete waste of time.I made an appointment for 4:30 PM, keeping in mind that the shop closes at 6 PM. I booked 3 of their complimentary services that they advertise, tire rotation, battery check, and brake check. Upon checking in, the man at the counter (heavy set man, manager?) could not find my appointment, and asked what I would like to have carried out. I told him the requested services, and he advised that it would be a wait, since there was only one tech working that day. I was prepared to wait and understood they were short staffed, no problem.5:30 PM rolls around and still no movement on my car, but I figured since I had already checked in, they would take care of my vehicle. Then comes 6 PM - they finally get my car onto the rack, and the guy who checked me in calls me over to look at my tires. 1) Tire rotation: He starts to falsely advise me that my tires are "BALD" and runs his finger over the threads indicating that I am in dire need of new tires, and that they could not rotate them. (I later went home and measured 4/32" with my tire gauge. While lower on thread, they were absolutely not bald.)2) Battery check: He stated that the mechanic was out that day, and as a result, they did not have the battery gauge to test the battery. As he was already well aware of his staffing levels for the day, he must have known from the time that I checked in, they would be unable to perform this service. Why wait until the end to tell me?3) Brake check: During check in, I had asked them to check the brakes for a very slight wobble when braking at high speeds. After point # 2 above, I needed to ask again if they would still check the brakes, the tech only took off one of the front tires, and the manager said, "your brakes are too big". What? He then repeated, "yeah, your brakes are too big for your rotors." I told him that my brakes and rotors are both OEM. He then proceeded to ask if I was the only owner. He incorrectly assumed that I, or someone else had changed my brakes to larger ones since I still had a lot of brake pad remaining. If checking brakes are one of their strengths at the shop, how do they incorrectly assume I had swapped out my OEM brakes? At that point, I no longer had any trust to have anything serviced here, then or in the future.I wasted over an hour and a half here without getting anything done. While I may return to another American Tire Depot some point, I definitely will not be back to this location with unprofessional service.
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September 2023 by Alyssa M.
Rene helped me out super fast and told me exactly what needed to be done, will be back!
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September 2023 by Elizabeth Rojas
I drove in with a flat tire and a huge bolt in my tire. American Tire Depot took care of me in a matter of minutes. Best of all it was FREE! THANK YOU GUYS!!
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September 2023 by Patty Aguayo
The front office manager and staff are awesome. They did an excellent job on my car. Highly recommend this company for auto care.
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September 2023 by Soly Asmar
Very honest managers and staff. They took care of my car in timely manner with professionalism and care. They know what they are doing and their prices are the best.
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August 2023 by Jasper K.
Great guy, friendly and kind. Brought my car in, took it in no problems, and I was in and out. Would definitely come back here over other mechanics!
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August 2023 by Karl S.
A big hell yeah, to Rene and his crew at ATD. Fast, friendly, and affordable. Check em out.
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August 2023 by Michael Bazavilvazo
This was my first time coming to this place. At first, I was upset because I ordered tires online and they were supposed to be delivered to the store (8/8/23) and I had an appointment scheduled. When I showed up the the appointment, the tires hadn’t been delivered. This is not the fault of the store but more on the store that was supposed to deliver the tires.Rene helped me out and was able to find these tires at a different store and made sure they would come in a few days (8/11/23).The tires ended up coming in sooner than expected (8/9/23) and Rene gave me a call, letting me know they were in stock. I was able to get the tires installed same day.The wait time was a little long but the service was great. Rene also let me know about some other things to look into getting serviced.
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August 2023 by Angel Flores
These guys were fantastic I was in and out in no time very professional, very fast and very informative. These guys are top notch as long as I have tires on my truck. I’ll be coming back here.
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August 2023 by Tanyi Morris
Hi Fred the store manager was a awesome ? person. He help me with getting back approved with ACIMA, they had approved me a month or two ago and I went to get new tires. after the new tires were put on they had to take them back off because of a correction in two numbers of my phone ACIMA resubmitted another application and they denied me. They denied because of a change as well with my bank, I originally was approved with using my chime information which they don't accept. Now and then it slips through the cracks and it gets approved. I also had to pay for labor since they had to take the tires off and put my old tires back on. All I can say is what a day today plus I was late for work. Fred should get a bonus for the extra mile he took and voice the for the customer that he spoke to the general manager of Acima.....Fred gets 1000 thumbs up.
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July 2023 by Jeremy Jow
Standard tire shop. Good communication. Standard prices. Only a few lifts so can get busy. Waiting room warm.
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July 2023 by Jeff Hakimbachi
Excellent selection and under great management team. Fast and professional team members performing the service! Highly recommended
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July 2023 by klharte harte
Asked how much to mount and balance 2 front tires Manager gave a price ended up being twice the amount not honest with full price..too bad I live down the street no longer will I go there.
