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June 2024 by Erika Castillo
I just left this location and Jackie was extremely helpful. She help me with my bill ……. And even lowered my bill
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May 2024 by James Grodivant
Love David he was very professional. Thank you you thank.
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April 2024 by Randy Contreras
Today is my third day in a row trying to resolve the same issue . ( unable to make a call) . Granted , they did fix the messaging and internet but not calling .The store on workman ave told me to go to a corporate store because they have technicians on site . So I travelled to the corporate store(West Covina mall ) and they told me that is a lie. No technicians on site and same sales team as they had . They were still unable to resolve the issue because it was close too closing time and now I have to come back again. Upset the store lied too me when the "corporate " store told me they could've easily have helped me with the issue but probably did not want too and sent me away. It is a bad experience so far and I just switched over the other day.
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March 2024 by Randy C.
Got a new service and did not allow me to make calls or recieve . Went in to talk to them and they couldn't figure it out and told me to go to a corporate store because they have technicians.. went to the corporate store and they said that these guys lied to me that they don't have any technicians and they can easily deal with the problem but probably didn't want too and sent me away. Saw they did it to another guy who was waiting as well . So be heads up they will likely send you away so they don't deal with it when they can! I went in twice two different days as well .. waste of time
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January 2024 by Jaime Rubalcaba
Everytime I go hear the staff is absolutely very friendly and helpful.
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November 2023 by L Hanh B.
This place is horrible. I went in to open a new line under my sister account 3 days ago and the guy who took care of me open an extra line with out telling me.. when I saw the order recap today. There was 2 new lines instead of one. The second line is reserved. My bill will be $1000 next month. when it's suppose to be at least $400. He also add a protection plan which I told him no. I don't even know what other add ons he did. I did try to call customer service when I found out but they are close for the day now I gotta wait till the next morning to call customer services. Now this is in the back of my head , my anxiety is up the roof right now. I understand times are tough and you trying to get commission. The receipt on the day I went in to open one line doesn't show that I there is a second line open. He was nice and friendly but I can't believe he did this. The frustration of speaking to customer service. Wasting my time to cancel and explain everything when it wasn't even my fault. How can you sleep at night knowing you are over charging customers. He also charged me for 2 phones when I only got one! Should this go to the BBB!! This is outrageous.
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July 2023 by Dolores Solis
Kari was AMAZING ? and patient definitely recommending this ATT location to everyone I know
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July 2023 by Kristy Calvert
The service was great and efficient ! Kari did an amazing job explaining all of our options and how much adding our new line would cost. Thank you Kari!
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July 2023 by Andrea Bausch
Staff was so friendly and prompt service!
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July 2023 by Lizbeth Rodriguez
They are so helpful here! Kari helped me out in 2 separate occasions. She’s super helpful and very knowledgeable.
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July 2023 by Linda Douangpanya
Jeffrey was awesome and very knowledgeable with explaining very carefully and professional.
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July 2023 by Rawr Zero
Guoji was helpful and knowledgeable and help me get a good deal on phone and internet bundle.
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July 2023 by Flemming Juliussen
Kyle was awesome getting new phones and setting them up many kudos thank you
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July 2023 by Chandon Badesha
Guoji was very helpful
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July 2023 by Bill Perron
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