-
January 2024 by Sammy S.
1 teller, a dozen people in line; trash bank Glad I am here for closing my account today. I'm tired of poor customer service.
-
December 2023 by Hellen Xiang
The bank’s representative, Robert, is very friendly and supportive of customers, he is so patient and caring...
-
September 2023 by Alfredo M.
My daughter and I went to this branch to open a new account and was helped by MR. DANIEL RECINOS, Relationship Banker. Daniel showed outstanding mastery of the banks many financial services and clearly explained those that would be very useful and helpful to us. Moreover, he is very friendly and accommodating. He definitely made us feel as valued clients. DANIEL is by all respects a "Creme de la Creme" in banking. This branch is fortunate to have him in their team and should recognize his exemplary service, accordingly. If you're looking for a delightful banking experience, this branch is the place to go!
-
March 2023 by Jocelyn S.
Careful with the ATMs. Recently my card information was stolen and money was withdrawn from my account twice. Now I have to wait for an investigation to get my money back
-
February 2023 by Alex Barrios
Awful bank. Staff is rude. They literally have no care, appreciation, or realization their customers are the reason they have jobs.
-
April 2022 by Fernando Rojas
They literally closed my credit card after I paid it off without notifying me. And when I called to get some information. They said they had sent mail out to let me know why they closed my Credit Card(which they never did) literally 3 days after me contacting them the so called “Letter” was in my mailbox. There was nothing I can do since it was already closed. Worst bank EVER. & will be closing my accounts soon
-
November 2021 by R Leon
Worst bank ever. Made appointment for new account and received advanced alerts for app. Go to bank for appoin and bank is closed.
-
August 2021 by oreoups
I went today to try to reset my online account. It was of no help, call cust service already but is outsourced, she did not help. Maria the teller was rude and making assumptions of everyone get treated the same. I was not even talking about that my main concern is that I did not get the help I came to get.
-
June 2021 by Ryan N.
Two times in 3 months after Get cash from ATM, my account get steal money, please don't use the ATM outside, if want to get cash go inside, this location ATM not secure
-
March 2021 by Ray Amadeo
Janeli was the best today. She helped me understand which one of my accounts I needed to pay on. This helped a lot since I am in the middle of reconfiguring a few things.
-
January 2021 by David M.
During COVID-19, all employees wear a mask as required, keep social distance with clients, and some west gloves and always sanitize. Great Job on that! Unsure why this bank has low star rates, customer service is great. I really recommend Ruben R because he is a great for credit since I when in today for that and I trust him with other banking information, and he is very kind, energetic, funny, unique, and respectful gentlemen. Next, Tania R. is also a great banker, I had a outstanding customer service with her. Both inform you with all required information needed to be prepared for any questions, concerns, and interest. In conclusion, both bankers give you an outstanding customer service and have excellent banking skills. Definitely will come back with them for more banking and investing.
-
January 2021 by ryan duan
The Worst BOA !
-
November 2020 by Robert Herrera
Had the worst banking experience. Stay away from this branch manager is very rude. Her name is AMANDA she doesn't belong in any banking branch ever. CUSTOMERS BEWARE
-
September 2020 by Dare happiness
They gave me an appointment on the 22nd but they aren’t even open!? They’re so unorganized
-
August 2020 by Angelo S.
Finally after coming in to this location i have finally mer a very professional banker very attentive , customer oriented and personable un like other banker on this branch . Glad they hired people like her . The rest of the bankers in this location needs some training from this banker . Keep up the good work Danielle Duran . I hope you ' ll influence other associates in your location.
