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July 2023 by David Wushuang Zhao
The service was OK. The girl got one flavor wrong and I let it slide. Unfortunately, the survey code did NOT work. I tried multiple times and made sure there wasn't any typos. There must be something wrong with their system...
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June 2023 by Lestter S.
We have been coming to this Baskin Robbins / Dunkin Donuts since they opened up and I have to say that they're service has gotten better over time. There have been unpleasant employees at times that did provide the best customer service. But yes it has gotten better. One of the best and convenient things about this location is the fact that they have a drive thru, so if you're on the go and want a scoop or coffee and donuts, this place is convenient in that sense. The place is always kept clean, it is a large store compared to any typical Baskin Robbins and they also have and outdoor sitting area. They have the ice-Cream, donuts, cold coffees and regular coffee as well as ice cream cakes. We have ordered cakes in the past and they have been great.Over all is it a good location to visit weather you're in the mood for ice cream or coffee and donuts.
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June 2023 by Apple K.
I watched this building get built. Had no clue it was going to be Baskin Robbins. What was more surprising is that this place shares same unit as Dunkin Donuts. Clean place, clean restrooms. It is located in Tokyo Central Plaza.
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May 2023 by Alex Barrios
A lot of the reviews are very old. This place has gotten better. It gets busy sometimes and we have to be understanding.
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May 2023 by Joseph T.
I've kept going back for more scoop of ice cream for many years since the early 90 and the food and the service has always been impresive.
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July 2022 by M A.
Theyre out of a certain flavor but its okay, until they charge for the cones extra???? The other stores have the double scoop-free waffle cone. On the receipt you can see it was applied until they go ahead and charge for it.
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July 2022 by Shiueling F.
This place never never has freaked bananas for banana split. It's ridiculous. They should just take it down from the menu if they don't sell it. Pisses me off
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July 2022 by Ryan L.
Employees make me and the family seem like such an inconvenience for ordering ice cream. The service here is terrible.
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May 2022 by Ann C.
This store is always clean and the people who work here are always friendly. I come here for ice cream and there's also a Dunkin Donuts in the same location so I can get coffee and donuts at the same time! Yummers!!!
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April 2022 by Marsha G.
Ordered a two scoop cone and was charged an additional charge for.....the cone! When I order an ice cream cone there's a reasonable expectation that the cone is included. I'm talking about a regular, ordinary, no frills "cake cone."
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December 2021 by Samuel H.
Worst service ever! I came for a banana royale because they're usually good here, but today they told me they never carried them here??? I know they're probably lazy to make them but cmon tell me something else instead of they don't carry it. They were extremely rude and even dropped my card so I had to get out of my car to pick it up in the pouring rain. My overall experience: it was so bad I wanna give you a 0 but that's not possible, so I give you, a 1. Iykyk
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November 2021 by Malibu Racoon (Mali)
Great service, fast, and clean. Thank you for my free birthday scoop
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November 2021 by Ron Gomez
How does Baskin Robin's not have vanilla ice cream, also no bananas. Close the doors.
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November 2021 by David C.
I've had a lot of bad service experiences here but everything I've had has been delicious. One of the only places where milkshakes aren't extremely thick and the prices are really fair. The large variety of flavors is probably the hugest perk. I love trying all of them, especially the flavors of the month. Could take a long time sometimes with my order. Makes my morning rush more stressful. And many times have they forgotten to add something when I order the banana split. So I don't order that anymore.
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September 2021 by Jonathan L.
I think this place hires all the rejects that cant get a job anywhere else. Worse service. Why are these people working here if they dont even want to work? Seems like they're putting in the little effort they have just to be extra rude