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September 2023 by Danny P.
I switched from a Pharmacy in Covina, all my prescriptions were transferred here to Better value pharmacy. The service here is courteous, friendly, and professional. Not only that, but I save money here on my prescriptions that insurance does not cover. The pharmacist. Doctor explains everything on my medication's. They deliver my prescriptions, which is a great help to me. I appreciate Better value pharmacy, and I recommend this establishment to those who are having a hard time getting around and to those who want to save money and enjoy a hassle free experience. I want to extend a gratitude of appreciation to the delivery man who is very courteous, friendly and professional, Better Value Pharmacy has an asset in this gentleman.
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July 2023 by Howard L.
I switched from CVS to this pharmacy. Now, I don't have to deal with crowds, lines and waits. The pharmacist and staff are very helpful. They also offer local delivery, which is really helpful.
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June 2023 by 66 6 (菲比寻常)
Seven or eight times out of the ten times I have been here, I have been prescribed medicines that are about to expire, including anti-inflammatory drugs. I only found out when I got home that the expiration date is two weeks away. I don’t know how to prescribe them.
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June 2023 by LN Z (菲比寻常)
(Translated by Google) Seven or eight times out of the ten times I have been here, I have been prescribed medicines that are about to expire, including anti-inflammatory drugs. I only found out when I got home that the expiration date is two weeks away. I don’t know how to prescribe them.(Original)来这里十次有七八次给我开快过期的药 包括消炎药 都是回家才发现 头尾临过期时间两个星期 不知道怎么好意思开的出来
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December 2021 by Jo H.
Great staff. They're nice and work fairly quickly. The longest I've waited was probably around 15mins. Much better than other pharmacies which makes you wait at least 30min even on an average slow day. This place is small but it's got everything you need. One time I called them for a refill just to find out it's already available for pick up. The only thing is that I wish they'd call me and let me know. But it's a small place I wouldn't expect them to but it'd be even better.
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October 2021 by baola Jo
What good is a pharmacy if one has to wait for more than 12mins on the phone? You need to be more responsive. l am NOT going to transfer my prescription here bcuz l can't even ask a question.
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November 2019 by kingof1964
This pharmacy beats all of the big chain store pharmacies in all categories. Nowhere else will you receive the kind of Superior Service that you receive here. I have tried several different pharmacies in my lifetime and have never been as satisfied as I have been here. Definitely a cut above!
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October 2019 by Joni Warden
I Checked to see if this Pharmacy has a 503A registration, (which means, the government does oversight on them) and over the phone, they said yes. BE SURE the compounding lab you use has 503A or 503B government registration, or they can store their meds in unsanitary conditions without FDA checking.
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August 2019 by Lisa Y.
This Pharmacy is very organized, clean, and welcoming! The Team Members work hard and go out of their way learn your name to make you feel at home. However, they could use better staffing because the wait feels too long and the operation inefficient at times. Thank you Mandy for keeping the front neat and clutter free, and Julie for explaining the instructions so clearly! There was a nice Hispanic Jefa who went out of her way to find an alternative cream to treat my skin problems too that was fully covered by my insurance so I didn't have to pay out of my pocket, I appreciate your helpful generosity too!
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June 2019 by Jared Keith
Best Pharmacy around for miles! Erin and Julie and the rest of the team are AMAZING and represent what a Pharmacy should be. We have never had an issue that they have not helped us through. Not enough good words to say about them. Hope to be using this Pharmacy for years to come.
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May 2019 by Almo V.
I walked over from the urgent care next door & I was immediately helped by Luis. He was really friendly & told me how long it would be for the prescription to be ready. They had a few chairs available but, I wanted to walk around. Wandering around, I discovered a Koi Fish pond! My Tiny loved watching the fish & made the wait oddly relaxing. (Who knew watching fish & listening to a waterfall would be so relaxing?!) Our prescription was ready at the 15 minutes & the pharmacist who explained it to me was polite and knowledgeable. I really appreciate how he took extra time to answer some questions I had. This is a great place to go for prescriptions.
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May 2018 by Sherry C.
Excellent customer service at this pharmacy! The young lady who helped me twice at the counter was very friendly and went out of her way to assist me every time. The pharmacist was great too and gave me clear instructions on how to take my prescription. Took about 10 minutes to check if my insurance covered my prescription and about another 10 to prepare my prescription. Overall an excellent experience and I would come back to this pharmacy to fill other prescriptions in the future!
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May 2018 by Jared K.
This is by far the best Pharmacy I have ever been to. No issues ever that they have not solved. They have gone out of their way many times to make sure I get my RX on time. I can not say enough good things about the people at Better Value. Erin and all the others there are always so nice and helpful. I drive an over an hour just to take them my RX because I know I will get my RX with no issues and I am treated like family. Highly recomended pharmacy.
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January 2018 by jo jo w
They were very helpful and nice. I can't believe any of them would be rude. They stayed late and made my compounded medicine while I waited as I was from out of state and wanted to leave the next day. They have moved to this new location.
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February 2017 by NuNu Bowling
Great family small pharmacy. Not much of a wait.