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March 2024 by Ricky M.
leaving 1 star because there is no ZERO stars option. horrible service the cashier some short girl named GUADALUPE is very rude does not reply to a customers HI and throws bag. Owner should hire better.Cheap clothes too
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February 2024 by Sarah S.
Former employee from upstairs. Let me tell you I left due to hostile environment. The manager HELEN made work hell. Constantly staring at you the whole time like she got trust issues or something. Can barely understand her.. the fact that she didn't allow co workers to talk to each other made it seem like we're slaves... she hardly does work herself and has employees do everything for her. Maybe if she had respect for her employers things would be different...
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January 2024 by Cloud Q
If you want to work here dont I was going to apply but i was hesitant to do so but when I was looking around the store .. I saw one of the mangers screaming at the employee. Thats when I got mad and directly went to writing this..The mangers needs to stop being so rude and start acting better no wonder I see new people every week. Stop screaming at your employees its worse even on the manger trying to teach new people instead of acting like a good manger and keeping loyal employees if you are seeing this manger stop screaming at young highschool girls you weirdo.Btw if there was a new manger this fashion q it would definitely be amazing but its the worse. I have spoken to one of the employees that use to work here and she told me that the mangers would be the worse and she would be hard on new people that would come to work here so imagine if I started working here... If you work here leave and find a new job its not worth working minimum wage for a old ladies to be yelling at you. I am sorry for anybody who has worked here hopefully you find a new job worth it.Mangers are there to tell you how work life is and somebody to encourage you to work not put you down. It actually really sad that the ladies who work here have to endure the manger. And to any employee that see this leave and leave her to do all the work on her own since she keeps yelling at people who just want to do their job let her do all of the work and let the store drown...Hopefully somebody reports the mangers from the fashion q's cuz they all screams at their employees at this location horrible find a new one its so badIt terms of the store the store smells like pure alcohol they are super clean I would give them that but it smells like pure alcohol.
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December 2023 by Random P.
I spent 100 dollars for a Christmas gift for my daughter, and she doesn't like the gift. So we go back to the store to return it for store credit. So she can choose different clothes that she wants to wear. Every item has the tag on, but for some reason, I lost the receipt. So the lady who worked at the counter told me that she won't give me any store credit without receipt. Even though I have the charge on my credit card. I am very angry since I wasn't asking for money but to switch clothes. If it was possible, I would have given a negative five for this review.
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December 2023 by Esmeralda Vasquez
If i could give it a one star i would, the store manager did NOT let me try on the shirts i wanted to. How do they have dressing rooms and expect customers to buy if they don’t allow you to try on the clothes. Never shopping here again
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September 2023 by Claja H.
Love this place. Good selection. And now you have 14 day chance to exchange non worn clothing. No cash back but they used to no allow exchanges.
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September 2023 by Margarita Dorado
My granddaughters loved it there, backvto school shopping
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July 2023 by Evelyn L.
Bad customer service from both the manager and employees. I basically had to argue with them to get an exchange done on a purchase I made the day before. I haven't had this issue before and I've shopped here plenty of times. Now that I know how they treat people over an exchange, I'm not going to shop here anymore. If the employee makes the mistake of misinforming the customer, they're willing to let the customer pay the price for it. They simply don't care.
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March 2023 by Jasmine R.
I worked here last summer 22 it didn't last long before helen started being rude and disrespectful to everyone even customers. I quit within 3 months because obviously nobody deserves to put up with her. This job was something else. She didn't allow us to talk to co workers. All we did was constantly clean the same areas over and over when tbh she didn't do nothing. Helen is lazy to the extreme. She was caught staring at me many times which I felt uncomfortable. Also pay is not enough if you actually have bills and payments to pay. Can hardly save anything working here. I don't recommend working !
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March 2023 by Bozy B.
Worst customer service ever , I go in to exchange a jacket that didn't work out for my outfit for my babyshower , it was never worn and I had the receipt but because the tag wasn't attached still, one of the Asian lady's just left it behind the counter and walked away from me shaking her head. Didn't even bother to talk to me I had to reach over the counter to get my jacket since she didn't want to exchange. NEVER SHOPPING HERE AGAIN
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December 2022 by Teesha J.
Clothing VERY reasonably priced GOOD quality for the price. The items I have bought have lasted through normal wash & wearRegular & Plus sizes availableFitting rooms available to try things onClean sales floor (a PILE of stuff pulled HIGH on the cash wrap. Music playing, not too loud. Customer service is lacking in the sense that there was no greeting when entering. No acknowledgement from staff AT ALL!NO HASSLE when making an exchange (with a receipt).For the clothing alone I'm giving them 3/5 stars.If they'd have shown even a modicum of what I deem as good customer service, I would've given a 5/5.I would recommend this store with the preface of, don't expect any good customer service, or any customer service at all. Just enough to ring up your purchases and take your money
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December 2022 by Yvonne C.
i bought some jeans there i love em make sure to try clothes on dressing rooms are open so you dont have to return great prices
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September 2022 by Diane Valdez
The customer service is HORRENDOUS! The manager herself doesn't treat her employees with respect and everyone looks miserable. I've seen her yell at her employees, she's rude to not only the employees but the customers as well. I highly recommend finding another store to shop at because it has a bad vibe overall.
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September 2022 by Alejandra Solano
Terrible experience don't shop here unless you try on the clothes and buy the ones you are really trying to keep. The store manager wont guarantee your store credit back even if its before the 14 day gap :/
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July 2022 by Meriah A.
I would give 0 stars if I could they don't notify you of the return policy and when you try to return something they say only store credit. The cashier Jessica should be retrained so she remembers to explain the return policy, and the manager should actually listen to what is being said before she just starts saying no