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May 2025 by Sheri Collins
Great personnel!! So much help if you ask nicely. The reviews here are just fluffed…
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May 2025 by Luis
Went in to get posters laminated and was given a price. When I showed up to pick up the posters the next day they charge me more than the price was supposed be
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May 2025 by Priscilla Vasquez
I went this morning to this location to have my daughter log in her account and print a school paper. The employees were super helpful, explained how the computers worked right away and walked around helping everyone! I was impressed, thank you!
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April 2025 by Quality People
Worst company ever! Lost an expensive package just because the delivery driver could not take a second to scan a door tag number
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March 2025 by Erris Purnell
The customer service here is HORRIBLE. I'm a regular customer but after today and my experience with Ruby, I'd rather drive further to another location. Not only do they act like they don't want to ring you up, Ruby refused to honor the posted price of an item. She rather give me a full refund than even find someone else higher up to help. She wasn't even sorry that an outdated price tag was still up. There are a lot of sale, tags, how many are old? Bad customer service, poor outdated signage and no conflict resolution skills.
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February 2025 by LARRY T
I was so lucky the person named Bernard. He was so helpful.
I’m so glad and happy to meet him today
He helped me don’t my PUMA tennis shoes. Return perfectly within two minutes.
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February 2025 by Tinghsuan Chang
I do not recommend this post office. The staff Bernard were extremely rude!!!!I had a very poor experience.
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February 2025 by Aimee
Staff is always helpful
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January 2025 by Souzy Khalil
I do not recommend this post office. The staff were extremely rude, unprofessional, and unhelpful. They did not meet my expectations, and I had a very poor experience.
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October 2024 by Dan Erickson
Fed ex was helpful,polite and friendly..great service and had no problems there at all..the people working there were goid at there job..thank you Fed ex..
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August 2024 by Trex
I went to pick up my husbands parts and an older man had treated me with very poor customer service. I think if he doesn’t like working with people then don’t work. Always greet the customer as soon they walk in.
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July 2024 by Vivian Meleka
I won’t mention any names because I don’t want to shame anybody. But FedEx as a company, they need to do better when training their employees.
1. I called ahead of time and asked how much their Blueprint Printouts will be. I was given a price of $5.49 per sheet for black-and-white copies .
2. I asked what time I am able to pick it up and they said anytime let’s make sure the machine is working. I waited on hold and I got confirmation that the machine is working and that I could come in 20mins.
3. I called back to make sure my print was ready before I pick it up. I was told they never received anything even though The email I sent the file to, sent me a confirmation code. When I gave her the confirmation code, she indicated that my printouts will be ready in no more than half hour.
4. I go in for my order and it’s not ready and they just started to print it. I wait. When it’s time to go pay, I don’t pay $5.49. As you could see in the photo they charged me for extra things that were never mentioned to me, unnecessary fees. Indicating that it was priority because I came today. And something about an enhancement which never came up in any conversation. I just wanted a basic 24 x 36 print .
5. Here is the kicker. Not only was I not informed, After they printed out my papers. I asked for them to remove those unnecessary charges. He told me it would be better if I just pick it up tomorrow so I’m not charged. Even though the prints were already in my hand.
I was honestly so shocked to hear something like that and I asked, “… you seriously not going to give it to me since I’m already here?” He responded, we will just do it this time but next time just know you’ll be up charged if you printed the same day.
Please look at the charges they were trying to scam me with.
So shameful that a good reputable company will try Pulling this on their customers !!!
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March 2024 by Haley Castello
?????I can't say enough about the outstanding service I received at the FedEx on Azusa! Last week, I found myself in a frantic rush to get a poster printed on the same day, and I was hitting dead ends everywhere else. But from the moment I called this location, I knew I was in good hands. Serena and Joseph were absolute lifesavers!Their customer service was beyond compare, even over the phone. They took the time to understand my urgency and explained the process with such clarity that my stress levels started to plummet. And when I arrived in person, it only got better.Serena and Joseph greeted me with warm smiles and a level of professionalism that instantly put me at ease. We had a genuinely meaningful conversation, and it felt like they truly cared about my needs. Despite the pouring rain outside, they went the extra mile and even provided a cover for my poster to keep it safe on my way out.In just 30 minutes, my poster was printed and ready to go, thanks to their efficient work. This experience was a game-changer for me, and I can't thank them enough. I wholeheartedly recommend this location to anyone in need of top-notch service and support. As for me, I'll be back without a doubt for all my academic printing needs. Kudos to Serena, Joseph, and the entire team for setting the standard for excellence!
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March 2024 by Danielle Rivas
The staff are so kind and helpful! They're really patient and take the time to make sure the print projects fit the client's needs. Pricing may be higher than some places, but I'd rather pay and know the project will turn out well.
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February 2024 by Javier Olmedo
GERRAD is the best , Not only was he very polite and professional but very helpful logging in Thank You Gerard
