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September 2023 by Rob Rod
This place has a lot of improvement to do. For starters you need to get rid of your staff that instead of opening on time at 10am. Today Tuesday 8/15/23 opened nearly 1100 am. Customers were already waiting. and the attitude from this couple (man and girlfriend) treated people with disrespect. Which is a lot of undesirable attitude to keep customers, whom btw are the main source of income for your establishment.I observed the young couple mistreat an elderly gentleman whom looked as if he was waiting for a while. He was taking care of after other customers. That in itself could be established as elder abuse and discrimination.I'm a fraud investigator and would hate to initiate an investigation on your establishment.Please fix your business and get rid of those two unqualified people to run your business. I'm not telling how to run your business. I'm just alerting you to what those two represent for you in future times.
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August 2023 by Rene Auvray
I went to a T Mobile in Monterey Park. The sales rep had the nerve to say to go to Best Buy. I said, "I know where to go." This Metro PCS had what I needed. This was my second time here. I definitely will come here again.
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April 2023 by Rosalinda Vega
Very Helpful Highly Recommended This Place ???
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March 2023 by Vanessa P.
What's the point of promoting 3-day extensions when we can not even find where to click for an extension? Metro pcs has made it completely difficult along with the hassle of a store not being open until 10 am.
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March 2023 by oreoups
I went to get a free cup by being a metro customer with perks. The service was good
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December 2022 by Ray Lawson
They wouldn't accept a return on a new upgrade phone.
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December 2022 by Ray L.
I bought a new phone at this store. I came in there 7 days later to return it because it was awful. However, while they normally have a 14-day return policy on new phones they said since this was an "upgrade" there weren't any returns at all, despite the fact the phone was still brand new and there was no issue with the condition at all. This policy is extremely misleading as anyone would expect to be able to return an item in the original condition and the fact that it was still new made it very confusing. I should be able return it and now I want to cancel my service because this is awful.
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January 2022 by Jose Silva
Great staff and got a great deal on a new phone.
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August 2021 by Barbara Williams
Very over priced.
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July 2021 by PanykAtak
Jocelyn was awesome. She helped even when we didn't think it was possible.
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June 2021 by Lola Gonzalez
stuff very friendly ,awesome custumer service
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June 2021 by John Angel Gonzalez
Really greatfull with the young lady that attended me you rock Lupe!! Thanks for everything and your patience ✌️God bless you
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May 2021 by Hermes Gascon
Nice,service!!
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February 2021 by Brent Valore
The gals who helped me, Yuritzel and Jocelyn, werè fantastic i give them 10 stars they went above and beyond and then some more so tyvm and i hope i spelled your names right.
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November 2020 by Rose Montalvo
JOSLYNN WAS DA BOMBULOUS!!!!
