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February 2024 by chang tonny
Reno gave me excellent service???
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February 2024 by Joshua B
Lisa Marie was a very nice lady. She answered all of our questions with such poise, charisma, and professionalism. 10/10 would go there again.
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February 2024 by Ronald Jenkins
Today , I experienced a problem with Ortho. In the event of trying to solve my problem I accidentally called ortho west Covina. I spoke with Lisa sales associate. She was poised and heard my complaint. She gave me advice and provided me with customer service that I wasn't receiving from the store I made my purchase . She was professional and knowledgeable and helped me solve my issue 100 %Thank you Lisa the lifesaver
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February 2024 by Andrew Wakefield
Reno was extremely helpful in showing me all the different kinds of mattresses and what felt most comfortable. I will be back again!
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February 2024 by Steve Workman
My wife and I went out shopping for a new Cal-King mattress that was long overdue for replacement. Knowing President’s Day was typically a good time to find sales/incentives, we shopped at several department stores and a furniture store then decided to take a chance at our neighborhood Ortho store in West Covina. I can’t remember when I’ve ever encountered a more knowledgeable, personable, and professional salesperson than Lisa Marie.We thought we knew what we wanted but were not 100% sure; we just knew we wanted a better premium mattress. That’s when Lisa Marie took over and walked us through your entire showroom, explaining the features and benefits of various mattresses and price points. There were no high-pressure or heavy-hand sales tactics; there was genuine, honest, sincere, and excellent customer service.After leaving the store, we returned across the street to look at the local department store options again before making our final purchase decision. After a few hours of additional shopping, we returned and purchased the $6,000 Aviara Luxury Aireloom brand mattress. Lisa Marie earned the sale and our trust! I can assure you, your competition doesn’t have anyone who even comes close to her skill set.We just took delivery and set, and everything arrived in perfect condition!Steve W.
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February 2024 by Geeana Medina
Lisa Marie was extremely helpful and knowledgeable and I left there happy with my the purchase I made. The whole process was easy and professional from beginning to the end.
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February 2024 by TY LAM
Liza is extremely knowledgeable person about mattresses. She is also a pleasant person to talk to.
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February 2024 by Christian Peralta
Lisa Marie gave me excellent information which I never knew about highly recommended
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February 2024 by Cynthia A.
We just started shopping for a new mattress today and knew absolutely nothing about purchasing a quality bed. I suggest if you are looking for a new bed, this is the place to go! Lisa Marie is a wealth of knowledge, she is courteous, friendly and professional.
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February 2024 by karling lee
I’m telling you guys Reno is such a good person to help me out today
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February 2024 by Domonique DeBoynton
LisaMarie is absolutely amazing!! She was helpful, professional, and a plethora of knowledge. I am absolutely pleased with our experience here at Ortho Mattress and look forward to our new mattress. Thank you LisaMarie!!
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February 2024 by Danny Hong
Very good experience. Lisa is very helpful and nice.
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January 2024 by Linda
Highly recommend Reno he has excellent customer service skills, and very informative & the store has excellent variety of mattresses & pricing.
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January 2024 by JUST ME
My husband and I just came to buy some mattress at this place today excellent service ..Reno was very kind and polite excellent service definitely coming back and recommending my friends to this place
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January 2024 by Noelle Ekke
Check out this store for the best deals. Ask for Reno, he helped us to choose the mattress that best fits our needs. Super nice!