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September 2023 by Miranda Y.
Small parking spaces. Door opens from the inside by staff.Made an appointment at 12:30 pm and the banker does not show up on time. I arrived at 12:20 pm waiting for Raquel and she went to lunch. I only have 30 minutes lunch time and she never show up. I left after 15 minutes and return to work.The banker called me and flaming my mom told her I wouldn't make it on Friday. But my mom didn't say anything. She doesn't have my mom's phone number.They do not open on Saturdays so it's not really worth to go if clients need to deposit on weekends.
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April 2023 by Archie F.
This is the best Bank in San Gabriel Valley, I'm always greeted by friendly employees, the Bank is always exceptionally clean and there staff always takes the time needed for all of my banking needs. I wouldn't bank anywhere else.
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March 2020 by Paula Hansen
They're all friendly and helpful, and really care about their customers.
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September 2019 by Narbeh M.
There is no water at bank and they don't wanna give as large bills and take for ever to cash check.
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January 2019 by ns n.
This bank is better than any other bank in West Covina, if you want to feel like your private bank that cares about you, gives you great service and care, go to this bank! They do commercial and personal banking , merchant services also!
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July 2018 by Ernanie Leyno
Excellent service..especially tina
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August 2017 by Denise F.
Service.....what can i say. Shannon makes transfering your business account easy. If you want personal service and not speak to a machine you need to visit this office. They care about you not those machines in the other bank that they've replaced to handle your transactions. How impersonal. Great job!
