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January 2024 by Jonathan D.
Recently visited Performance Ford and nothing but good things to say about the business and the people that work there. Many thanks to Guiermo, Adam, and Shams for making the transaction process super smooth and giving me such a great deal. Looking forward to seeing the team for the next purchase!
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January 2024 by Ming S.
I ordered a ford maverick hybrid xlt July 17 2023 via day of open bank and jan 21st dealership call me it's in and ready for pickup. I flew in from Vegas guess what they did a markup of junk fee "$2000" LoJack and another mirage fee. Stay away as this dealership is full of surprise. I will update a photo original with original order without these none sense junk addon. Be warned they will not remove it and make you waste your time ordering from them.
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January 2024 by Cecilia B.
I recently visited the Ford dealership and had a rather disheartening experience. The salesman provided inaccurate information and engaged in deceptive practices, all seemingly just to secure a small commission. It's disconcerting that they would resort to such measures, and it left me questioning the integrity of the dealership. Customers deserve honest and transparent dealings, and the behavior I encountered was truly disappointing. The dealership should address such practices to maintain trust and credibility with their clientele. Stay away from this dealership!
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December 2023 by Richard M.
Had the Works performed on my 2018 Explorer completed in 1 1/2 hours. This there to complete oil change & tire rotation
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December 2023 by David S.
Recently I had my 2017 Ford Edge serviced with an oil change and was very satisfied with the service and time it took. I've been bringing my vehicle here for various service needs and they always do an amazing job. My service Tech. Jonathan Martinez is always nice and explains all work done to my vehicle. I always leave very satisfied. I will keep coming back for my vehicles service needs.
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November 2023 by David C.
thank you to ford performance for the 2020 ford f150 I purchased and also a special shoutout to the one who made it happen britanny Rodriguez. thank you again for helping me and making everything fast and easy. definitely a way better and positive experience with you.
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November 2023 by Sai Y.
Their customer services are horrible. I just call to ask their customer service hour and told them I need to bring my new F-150 Lighting to do the recall services issued by Ford. And the woman in their service department answered the phone just don't want to do the services. Performance Ford should consider to fire her. She just a bump to the company.
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November 2023 by Vanessa W.
Horrible customer service. Not reliable or timely. Inaccurate diagnostics, constant going back and forth because the technicians didn't know what they were doing. I took my car in for one problem and they broke multiple parts causing me to take my car in 4 more times after the fact. The car had one problem I left it with ford and it came out with many more and I was out of a car for more than a month. No rentals offered for their mistake. And at the end of it all they told me to just take it to another dealer because they couldn't figure out their own mistake. This company clearly wanted me to keep coming back and keep paying for again THEIR MISTAKE. Worst experience I've ever encountered more problems than I came in with. Do not come here unless you want to be ripped off.
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October 2023 by Louie V.
I've been to 4 different dealerships trying to buy out my ford lease. This is the only place that was direct and helpful. Thanks to the management team and Samia for being helpful.
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September 2023 by Vivian I.
I always have issues with my car, it hasn't even been a year. Every time I get my car serviced the service workers have b!tchy attitudes. There's only one helpful person, I believe his name is Jonathan. The rest of them are trash. This is super annoying because Ford is super quick when it comes to taking my monthly payment but when it comes down to y'all giving the same energy towards helping me fix issues with my car y'all don't. Btw they won't even provide a rental, but they want me to leave my car there for 3 days to get a diagnostic and another couple days for it to get "fixed" I'm having problems with my Apple car play, I got it serviced in one day but I still had to come back because whatever they did, didn't work. I'm sure yall don't really fix anything. Ford keeps playing with my time, and testing tf out of my patience.
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September 2023 by Reid E Jensen J.
I recently had an exceptional experience at Performance Ford in West Covina. Manny, the acquisition manager for purchasing vehicles truly went above and beyond to ensure a seamless transaction. Not only did he exhibit the utmost professionalism, but he also tackled any issues head-on, resolving them swiftly. Manny's dedication to making the process painless was evident throughout. Overall, Performance Ford and Manny made the purchase of my a car a worthwhile and trouble-free experience, and I highly recommend them for their outstanding service and commitment to customer satisfaction.
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August 2023 by Tina M.
I purchased my vehicle in 2018 and have been getting it serviced here ever since. I was recently offered a new service where they completed the works package from the comfort of my home. I would highly recommend this service to everyone! It was a complimentary service so I paid the same price I would have paid taking it to the dealer myself. Thank you Performance Ford for the amazing service!
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August 2023 by Panda M.
This dealership was great! I highly recommend trying their mobile service. Technician came to my house and performed an oil change and tire rotation right from my driveway. He also was able to check the brakes, fluids and tire pressure. It was simple and seamless and I was able to work while my vehicle was getting service and I wasn't stuck waiting 2+ hours. This is great feature to add. I will definitely be scheduling my next service here again.
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August 2023 by Brayan R.
Britanny R was super helpful finding exactly what I was looking for in a car. Really knowledgeable & so sweet. Definitely will recommend going to this specific dealership, you won't regret it.
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July 2023 by Lauren H.
Took my vehicle in for basic service items. Mike in service was vey helpful the whole duration of my visit. Will be going back for sure for all ny service needs. Thanks again