Petco is a health and wellness company focused on improving the lives of pets and pet parents. The West Covina location offers a broad range of brand-name nutrition products and supplies for many types of pets. The store is noted for having amazing prices compared to competitors and features clearance sections for those on a budget. While the store is described as a little bit on the smaller side, it is stocked with the necessities. Customers report wonderful employees who provide amazing and helpful customer service. Staff are noted for being very kind and helpful, offering information and going above to make things right for shoppers. The store itself is clean and organized. This Petco provides many services, including full-service grooming, veterinarian services, Vetco Vaccination Clinics, and pet adoption. Positive dog and puppy training classes are offered, with customers reporting it as a good experience where pets learn quickly. Customers can also shop online for pickup in store or repeat delivery.
The asian girl (forgot to ask her name T_T) who was working night shift (8/12/26) was so knowledgeable and helpful! I've never met someone so kind and patient in retail... you can tell she loves her job :') Thank you!!
August 2026
Love this location always has what I need. The workers are always so nice and helpful.
July 2026
Stuff is great and always go beyond and very knowledgeable about answering every question that I have about my pets and certain foods
