PetSmart is a large pet supply and services retailer offering a wide selection of products for many types of animals. The staff is consistently described as very helpful, super informative, friendly, and knowledgeable. Customers report quick and efficient pick-up orders, often waiting less than five minutes. The grooming team receives praise for its exceptional care, passion, and dedication. While a rare error like a wrong delivery can occur, it is typically resolved with no issue. Many customers express high satisfaction, stating they have no reason to shop elsewhere and highly recommend it as a primary destination for all pet needs.