-
February 2024 by Steven K.
I am so glad I found Dr. Thomas Kim and this clinic. He is very professional and explained things in details. All the staff are very friendly as well and most importantly the facility is very very clean. Thank you dr.kim and the team!!!!
-
January 2024 by Gary Friedel
1st visit. Dr. Was very nice and caring to my aging pup
-
January 2024 by Chris Kawasaki
The staff and doctor at South Hills Animal Hospital are always very friendly and helpful. The new office is very comfortable for humans and pets.
-
November 2023 by Irene P.
I LOVE this place. I've been taking my dog here for 3 years and every single time I'm there the staff is super friendly and I get placed into a room quickly. I love it. Best animal hospital for sure.!
-
November 2023 by Daniela S.
In the eight years that I've had my dog, I have been to several in the Inland Empire and San Gabriel Valley. By far, South Hills animal hospital has been the best place where I've found care for my dog. The staff is incredibly attentive. I always get a phone call the day before I have an appointment. Additionally, they have a very organized clerical system (not all veterinarian offices are organized...) I have never felt like I've been up charged before. I feel as though I get a very comprehensive perspective on different treatments and plans. In terms of parking, there's always designated parking areas available for people taking their pets. The facility is extremely clean as well.
-
November 2023 by Adrian B.
If I could give a 0 star review I would!!!! everything started off fine doing blood work and getting results , my dog was sick and ended up in need of surgery which DR.thomas Kim was telling us would be over 5 grand as soon as he told us the price he told me I have 5 minutes to talk it over with my wife if not my only other choice would be to put my dog down .. really you are giving me 5 minutes to decide if I'm able to pay for a surgery for my pet/family ? This is insane felt like bullying honestly, he was trying to pressure me into just saying yes to his outrageous price but no worries we found people who where able to help us without gouging my wallet and giving us the feeling of having to lose part of the family
-
November 2023 by Sarah
Really rude customer service, had an appointment for my dog. They just grabbed her took her to the back, didn't let us be there with her. Then asked us to pay all within 5 mins, rushed us. I had questions to ask, but they were so mean.
-
October 2023 by Brenda Garcia
Love the girls and the doctors
-
October 2023 by Tiff Van Narb
Great group now people who love animals. I appreciate their care to my fur baby❤️
-
September 2023 by valerie kuns
The care, kindness, and overall environment of this Animal Hospital is top notch! They were also very clean and quick to attend to a pet mess and their patients. This is now our new primary care veterinarian/Hospital for all our pups.
-
September 2023 by Kerry M.
This review is mainly for the front desk workers. I brought my dog in who ultimately had to be put down to due to malignant cancer. It was heartbreaking, but being a lifelong pet owner I understand that these things happen and it's our job to make that hard decision when to let them go. The vet was compassionate and ensured a peaceful passing for my girl. Fast forward two days later on 9/21 and I receive a call in the morning from the clinic saying my dogs remains were ready to be picked up. I prepare myself for the emotional pick up and head over there only to be told that the girl who called made a mistake and my dogs remains were not ready and should be ready in a week. How on earth do you make that mistake? If you're calling owners, who are already grieving, to come pick up their pets ashes should you not verify that the ashes are indeed in your clinic before making that call? Crying, I asked her why she called me if she did not verify beforehand and I was met with a very unsympathetic answer of "it was a computer error". With no compassion in her voice, she apologized and told me to come back in a week. Admittedly I stormed out as I could not bear to be in there any longer. Vets, please train your staff better in instances such as this. Train them to verify cremations are ready before they call grieving owners, and train them to have better empathy towards their clients.
-
August 2023 by Cindy B.
Very nice facility and nice staff. Vet answered all my questions, I didn't feel rushed either.
-
August 2023 by Kaitlyn L.
Fast and professional service, will recommend anyone who is looking for animal services
-
August 2023 by Kitty Poopy Pants
I absolutely love this place. We became pet parents 5 yrs ago, we had no experience with vets offices, but we are happy we found South Hills Animal Hospital after not so great experiences with another place. They are professional and friendly. Their facility is always clean, fresh-smelling, and a super calm environment. After a friend's recommendation, we didn't realize all that wrong with the previous place we went to. I would highly recommend South Hills to anyone who is looking for nothing but the best for their pets. ❤️❤️❤️❤️❤️
-
August 2023 by Diane Buitrago
Great place to bring your fur baby. They are all very nice here and the prices for service and treatments are reasonable. We bring our little ones for nail trimming and vaccinations. Had them in for teeth cleaning as well. We have been trusting them for years.
