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December 2023 by Miranda M.
I love the pants and the t-shirt selections. Service is also nice, they are very friendly and are very helpful. The value of products are you get what you pay for, but overall great store!
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June 2023 by JP2OUTDOORS
Went to the West Covina Zumiez location today at their posted 11am opening time and it was closed. I waited an hour to see if they would open and nothing. I came from 20 miles away because I was looking for a specific item that they had in stock.
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May 2023 by Meekaiel L.
Enrique helped me out and he was super patient and really helpful! I was very happy with his service and help he provided! One of the best customer service I've been given!
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April 2023 by Heavenly Fiend
Feels like vans..but less expensive
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March 2023 by Mohammed A.
Plenty of nice shirts to buy it's alright prices ranges to 30 or 20, staff is very lazy. They can't help themselves they have to ask someone else to help, and some employee laughed "the Fuck? laughing all dumb" because I asked for a specific shirt I don't appreciate you making fun of customers for what they like, help people without saying stupid shit, half of y'all are on your phones
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March 2023 by Orion Peterson
Never coming back , very rude customer service all bunch of rude teenagers people I was with my mom i was looking for a specific shirt, I asked him a question, and instead of helping they laughed and then Helped like I’m gonna ignore it They act like I was some kind of funny looking goofball I don’t belong here or what? , I find this discrimination, appearance
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November 2022 by Joshua P.
This shop has very few good selection of clothes and shorts, but I. Came to write this review because one of the employees couldn't stop staring it made me uncomfortable like I was some alien from mars or something stop staring
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July 2022 by Laurie V.
I was recently in the store. I walked in, no one asked if I needed help. Employees were hanging out at the register with the radio so loud and a song playing saying "F*** me up". Not a place I want to shop.
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June 2022 by Taryn L.
Zumiez has always been my go to skate shop. The one in the West Covina mall always has deal and a huge variety of skateboards, longboards and decks. The customer service definitely needs a little work.
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February 2022 by David C.
Came in today to look for some clothes. Usually every Zumiez I go to workers are very helpful polite and always asking if I need help. This certainly wasn't the case today. Felt like I was annoying the workers for a size. From what I can see maybe only 2 workers maybe understaffed? Probably won't be back to this location. Just an fyi for anyone travelling through.
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January 2022 by B Ri
They pull you out of line to to do on online order the make you get back in line to pay if you have 2 people in your party make sure one stays in line and one places the order or you'll be waiting in the store longer then needed
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January 2022 by brian vel
They pull you out of line to to do on online order the make you get back in line to pay if you have 2 people in your party make sure one stays in line and one places the order or you'll be waiting in the store longer then needed
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December 2021 by Gabby Gonzales
Helpful staff - made my purchase easier
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October 2021 by Scott P.
I went into zumiez looking for a new skateboard when Jonathan came up to me and asked if I needed any help. He was very nice and helpful with selecting everything I needed for a skateboard. He even offered to grip my board and set everything up which he did perfect at. At the end of everything, we had become friends and we even started skating together. The best customer service ever!
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October 2021 by Anthony C.
I went in for my first skateboard and this guy was so happy help me. His name was Jonathan and he was so helpful, he even recommended some parks.