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March 2024 by Jeff Ellman
It's Chick fil A! If you don't know what it is you must be living in a cave if you're in the USA.
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March 2024 by E V (Mr Fearlessss)
Polite service. Nice sauce.Parking: Spaces are small. You will see a lot of cars using two spots per car.
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March 2024 by Teresa Lundy
Paid for chicken nuggets made it home with dipping sauce but no nuggets. Plus either there was a car or an employee the reeked of Marijuana
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February 2024 by Christine J.
Trapped here in the drive thru only to be told we can't get what we want because they're "out of ice cream." What a waste of our whole night. Never seen things moving so slowly. Ridiculous
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February 2024 by Mitchell H.
not sure if management has changed in the past year or so but how do yall keep forgetting my sauce? that's like the easiest part of the job is throwing in sauce. I really don't want to come back again and see my sauce missing so please be more mindful and just check the sauce
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February 2024 by Dora A.
I was racially profiled at Chick-fil-A on victory and Fallbrook. The heavyset, black haired girl working in the drive-through, helped every single car, but mine she made me sit there even though I was the next person I had to sit there for five more cars to get their order behind me for someone else to come out and take my order. no words were exchanged between us not a high hello someone would be right out to help you nothing wouldn't even look at me. Chick-fil-A says they are a respectful company. You don't have people working for you who are respectful. Do better
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January 2024 by Shelby L.
My chicken was pink and was disgusting !!!! So expensive for horrible service , I called and the manager answered and hung up mid call when I tried to resolve the issue , it's always packed and chick fil a is never worth it: the manager garden was rude when I came in person she kept saying she told me information over the phone, but she never did ! Such horrible service I'd rather go to the chick fil a in northridge.
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January 2024 by Almond B.
Since this location has been under new management things have been down hill. Let's start with breakfast. I can't tell you how many times we have come to this location well before the end of the breakfast time and they are out of biscuits. Not only are they out of biscuits, but they wait until you sit in the drive-through line for 10 minutes only to find out when you put in your order instead of having someone out there letting people know. Now let's go to lunch. I can't tell you how many times I've pre-ordered in the app only to get inside and have to wait another 15 minutes for them to bag up my food. It's not like there are so many options on the menu that they shouldn't have an eight count of chicken nuggets already ready to go. I don't understand how they have four people bagging food and you still have to wait 10 to 15 minutes to get your mobile order. I'll be going to the one on Roscoe and Topanga from now on.
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January 2024 by Michelle V.
This is the worst chick fil a that I've been to the service is shit and they made me wait 30 minutes when it wasn't busy and my food came out cold and it looked like they tried to make it in five seconds the workers were very rude 0/10 worst experience in fast food.
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January 2024 by Abram M.
I have filed a complaint with the California Attorney General's Office in reference to these violations specifically violating "SB270": "California has a single-use carryout bag ban, SB 270. Customers can no longer receive single-use plastic carryout bags from most: Grocery stores Retail stores with a pharmacy Convenience stores Food marts Liquor stores Instead, these stores may sell reusable plastic bags made with recycled content or recycled paper bags. The statewide single-use carryout bag ban requirements include: Stores must charge at least 10 cents per bag. The stores that sell bags keep the money and must use it to cover: Costs of providing the bags Compliance with the bag ban Educational materials or an educational campaign Stores cannot require customers to purchase a bag." 1) Chick-fil-A is not a grocery store, it's a fast food restaurant 2) The paper bags provided are not "re-usable" as stated in the law 3)Stores cannot require customers to purchase a bag(which they specifically do and what workers claim at the drive-thru window) Take in mind, workers have been super cool about this and even they think it's silly, also the managers at this location have been cool as well and they just hand you a dime and you get on your way. Other locations in the SFV ...not so much.
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January 2024 by Tate H.
Service was the best I've ever had. The workers are so nice and empathetic. Definitely a favorite spot!
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January 2024 by Magin B.
I don't know why all the bad reviews. This is our favorite chick-fil-a. We never have to wait for long; the service is so quick. When we do get to eat inside, it's all very clean and orderly. Always taking our kids after school!
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December 2023 by Charlene Hellriegel
The food is very good. Fast too. Healthy choices. I get the iced lemonade.Parking: In the Aldi parking lot. Lots of parkingKid-friendliness: Yes they have cute mini items and the chicken nuggets look goodWheelchair accessibility: Side walk with ramp
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December 2023 by Colette Hyder-Dean
This is the first location that messed up our order. Granted they made good and gave us a cookie as an apology, but the sandwich was not as tasty and it upset my stomach. Definitely not the best experience from one of my favorite fast food chain.
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December 2023 by Dan P
This is the best chick-fil-A I’ve ever been to. The service is so quick and you can’t beat how fresh the food is. The owners are very kind and have made a huge effort to invest in our community.