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January 2024 by Taz Thornton
OMG!!! Took me a while to look for this place because they moved across the street. Btw the fruits were very fresh. My favorite is the coco whip with granola, banana, strawberry, and honey. And the green juice goes great with a warm waffle. My favorite place and always.
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October 2023 by Chas S
This place is always good. We had the Pumpkin Smash and it was great.
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October 2023 by Fevin Thomas
Great customer service, Rohan Mathews served me, he was friendly and welcoming. 10/10 experience!!
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September 2023 by Maryam M.
The Jewish dude who took my order was really nice and friendly. I even took my friend there again later on the same day so she can get something and her drink was delicious, mine was okay, but I still liked it. I'll definitely give it another try.
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September 2023 by Petrocelli Manuel
We were helped by a great guy, Sian, who was really customer service oriented. He was new to the store. The manager was a guy named Jordan who was loudly verbally trying to humiliate Sian and make fun of him in front of customers for being new. It was a real bummer.
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August 2023 by G G
$9.00 for this? No tables or chairs.Earie. Terrible cups. The milk tasted expired.
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July 2023 by Tanya C.
I had a negative experience at this location on 7/29/23 at noon. After placing my order I asked the male worker named Adrian if I could use their bathroom and he pointed me in the right direction. When I went to wash my hands I discovered there was no running water. I walked out with soap on my hands. I informed the female employee and she said "thanks for letting me know" in a tone that made it obvious that they were aware. She didn't know my sister was also in the store facing her direction. My sister let me know that when I turned she had mocked me in a bad attitude. The worst part was when she asked the male employee to smell the blender she was making drinks in and he proceeded to stick his face in it and they continued making drinks. I was disgusted. This was just overall really bad. If you don't want to work in customer service, then don't. Especially if you can't treat your patrons with simple common decency. I threw both the items I ordered in the trash. I'll be an Ubatuba customer from here forward.
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July 2023 by Aaron Mehrban
Understaffed. Slow service
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July 2023 by Henry Panah
Almost everything on their menu has banana as a main ingredient, but they almost never have banana in stock and ask you if you want to sub the banana with something else! It’s happened like 4 times in the last 2 months. Not going back ..
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July 2023 by Ellie R.
Rude and unprofessional staff.Avoid this place !!!!The staff keeps ignoring you ,no courtesy at all !!!Zero customer service
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May 2023 by Kevin M.
Honestly great service here!! Jordan is such a great coworker and very helpful to my daughter with her smoothies. Place is very cleaned and great/fast service! Appreciate the work Jordan will be coming back again.
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April 2023 by Melissa S.
Friendly employees and tasty drinks (with nutritional value)! Store is clean and service was quick.
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February 2023 by Tiffany Vi
Pretty chill location the music was kind of too loud to order but other then that great
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January 2023 by Lily A.
I normally don't leave reviews at chains as the food and pricing is generally up to corporate. But when the customer service is horrible I try and leave a review in hopes that the managers or cooperate see it and do something about it. This is the second time I've come in during the morning and the people behind the store are so unfriendly and short. They don't say hello, no greeting, nothing. I'm the one saying hello and asking them how they are and they don't respond or just say fine and don't ask back. I understand it's early in the morning 8/9am but not too early to not be polite. It's a customer service job, I've had many, it's part of the job and just saying hello and a smile is the bare minimum that is expected. Maybe I'm the one expecting too much but it makes me not want to come in. Im not expecting a show and dance but again a smile and a greeting would be greatly appreciated.
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October 2022 by Jessica Nicole
Friendly and very quick service.No places to sit inside the lobby.