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October 2022 by Anonymous R.
I had my wallet and phone stolen in WeHo Halloween weekend - the teller at Citibank Alessandra (sp?) was so helpful and nice and was able to expedite me a new debit card. She also was able to use my passport to verify my ID - again, wallet stolen and I dont have my ID- and get me cash out of my account, and I was able to pay my rent on time. Thank you so much for your help!
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May 2022 by Kenny H.
Horrible Racist Bank! They steal your check, kidnap you and call men with guns on you. They should be ashamed of themselves! Very stupid people! No wonder they get scammed out of millions every year!! Stay away!!
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May 2022 by Vissy A.
Horrible how they treat people absolutely outrageous! So you guys are racist good to know. Hope they get shut down
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April 2022 by Shelby L.
Do not go here!!! Horrible experience. Staff is not kind and does not treat customers with respect
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April 2022 by Alex P.
Racist bitches work here. I hope you get sued to filth. I hope that horrid woman never works again. I hope she goes broke and moves her ugly bitter busted disgusting racist a** back to whatever s*** hole she came from. You people disgust me
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March 2022 by black j.
When LA-based singer Baby Storme dropped in on a Citibank in Hollywood, all she wanted to do was deposit a $30k check she got from her father to help her with her rent. But things took a turn when she found herself surrounded by police over what the bank tellers said was an unverified check. With this incident happening just weeks after a similar incident with 'Black Panther' director Ryan Coogler, many people are wondering: is there a safe place to bank while Black?
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March 2022 by Joseph L.
Racist employees. Take your business elsewhere. Continue to racially profile people. Hopefully this bank closes down
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March 2022 by _Laila _.
The staff loves racially profiling people here!! Customer service is literal garbage, go somewhere else.
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March 2022 by Genesis M.
This establishment has the worst customer service ever!! Especially to people of color!! They will illegally confiscate a check if they think it's fraudulent!!
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March 2022 by Stephanie P.
I wish I could give a negative 100 stars but I don't think that is possible. This bank stole my little sister's money, lied and said that the check was fake, wouldn't give her the check her dad sent her, and kicked her out of the bank. All because of the color of her skin.
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March 2022 by Ella H.
This bank is horrible. They are racist and are covering their tracks by deleting comments. Don't bank here
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March 2022 by Adea G.
if only i could give them a -100 stars. racist employees!!! don't go here racial profiling and being very disrespectful and not able to do normal things a bank should do
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January 2022 by Tomer H.
I want to commend Alexis and Yvonne who helped me today with a very exhausting and urgent wire transfer. The amount of patience and professionalism was amazing. Good job guys, thank you for helping me get this done!
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January 2022 by DN S.
The bank has the worst customer service. Especially under the branch manager of Rosa P. I personally spoke to her and the way she handled a gold customer is unacceptable. I would file a complaint to the district manager about her way of handling citi gold customer
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August 2021 by Maria W.
Spanning decades of banking experience with several different banks, I have never experienced more problems than with Citi bank. While the tellers are polite, their customer service is lacking follow through, their technology is faulty through their app and website, and everything I've tried to get done with them from simple deposits to withdrawals has produced one problem or another. After yet another headache, I've withdrawn the last of my funds and closed my account. I recommend to anyone considering Citi bank - stay away.