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April 2024 by Lil P.
Rude staff. Took them an hour and a half to go through my one bag? There was only one person infront of me lol.
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January 2024 by Barbara Ramos
Terrible service, the staff was not even paying attention to my needs. All was unclear, sloppy and unprofessional.
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January 2024 by Darrick Walker
Great place to shop and sell clothing. You can always find something amazing there for a good price
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December 2023 by Joshlyn Koger
Their selection of clothes is just simply subpar. On top of that, if you are trying to sell to them, they short change you significantly. For brand new Gucci shoes they tried to give me $35 lol. If you have the time, you are better going to uptown cheapskate in Torrance. Where they will pay you properly and they actually have an amazing selection of designer, clothing and non- designer clothing
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November 2023 by Mark Zimmelman
I’ve visited twice, about a year apart, to sell or trade in clothing, and have the same impression for both experiences. While I can’t blame them for being absurdly picky (it’s their business and I suppose they know what they want), it’s both a waste of time schleping bags full of clothes for them to cherry pick one or two items out of thirty or forty. But more importantly their attitude is haughty and arrogant , verging on rude, which cracks me up since we’re talking about a thrift store. Nice place to shop, TERRIBLE place to sell.
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October 2023 by Jada Hillman
Was “helped” by a very rude girl with medium dark hair at around 4:30pm on a Wednesday. I greeted her kindly to which she responded with such an attitude for no reason. Will not be returned. Such awful customer service from her. Other employees were kind though at least but didn’t make up for her awful interaction towards me.
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October 2023 by K
Come here if you want to get attitude from a MB security guard for standing to close to their door. He got up in my face because I was resting against a pony wall and dropped a ton of heavy jeans onto the floor so it would stop beeping because he kept yelling get away from the door and then came towards me and didnt like that i dropped them and said am I going to have to kick you out of the store ... I old him to chill and he wouldn't let it go, i was terrified then some employee came by to apogize for his actionsMind you that alarm goes off even when the employees or anyone walks by the doorHe's just racist. Manager should watch the footage
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August 2023 by MilkKefir
A wide variety of previously-loved clothing and accessories is available at Crossroads Trading at a variety of prices! ????????????Parking is available behind the store, accessible from Sweetzer Ave.
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August 2023 by Ona
Very standoffish staff. I don’t know if they’re high or rude or racist but I definitely felt a very unwelcoming energy there.
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June 2023 by Francis Falcone
Great place to shop and a tough place to sell. Waited a long time. They don't explain anything to you about why they chose what they did. I guess it's better than giving your nice stuff away. Overall, clean, professional thrift shop.
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June 2023 by Christopher Christy
Super pricey, but found some great items.
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June 2023 by M P.
It's fine but They charge a 3% livable wage fee when you checkout. It would be awesome if Crossroads could just pay their employees more instead of dumping the costs on the customer.
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May 2023 by Sofia D.
i used to go to this location all the time, but the girls working the buying counter gave me weird attitude while dropping off my clothes & then telling me to come back after 5 minutes of looking at my bags of clothes. shopped for a bit but got annoyed by the attitude i received and decided i didnt want to shop anymore with them. i asked for my items back after they held them behind the counter. they didnt say a word to me, and then when she returned, literally threw the bag on the counter and immediately turned around continuing to say nothing. the weirdest interaction ever... but i wont be coming back here for sass & shein clothes.
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April 2023 by kimia abd
The overall look of the store is nice.There was a very bad smell through the store.They told me they will buy my new maje jumpsuit for $6 lol!!!
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March 2023 by Wendy Z.
THE most unprofessional thrift store ive even been to!! Made an acct just to share my experience. There was the smell of mildew in the mens sectionIn addition, im usually lenient with workers as i can understand customer service is taxing HOWEVER when i was inquiring about selling i was interrupted by an employee who was showing something on her phone to the other employee trying helping me. I believe her name tag read Rachel,so unprofessional especially at her big age. Never going again